Medical Education Specialist

Zimmer US, Inc.•Remote, Remote

2d•$88,000 - $110,000•Remote

About The Position

The Medical Education Specialist, HCP Education Engagements, provides coordination and administrative support for the compliant planning, execution, and documentation of healthcare professional engagements across the United States. Working under established procedures and guidance, the role supports Medical Education peer-to-peer engagements across robotics, technology, and reconstruction portfolios. Other activities may include coordinating related medical education activities that support business initiatives. This is a salaried, exempt, fully remote position that reports to a Leadership-Level Team Member. The position provides end-to-end management of the Peer-to-Peer learning modality, including coordination of healthcare professional engagement programs, preparation of engagement orders and surgeon engagements for review and approval, event documentation, tracking activity against agreement limits, and supporting post-event faculty payments. It also maintains accurate system data, assists internal and external stakeholders, applies HCP engagement protocols, supports onboarding and training, and contributes to process improvements. Occasional travel may be required.

Requirements

Bachelor's degree and 2 years of relevant experience, or Associate's degree and 4 years of relevant experience, or high school diploma or equivalent and 6 years of relevant experience.
Organizational skills and ability to manage assigned activities, documentation, and deadlines with appropriate guidance.
High attention to detail and commitment to data accuracy and documentation quality.
Ability to follow established procedures, review supporting documentation, and learn to reconcile basic calculations and approval requirements.
Strong written and verbal communication skills, including professional communication with surgeons and internal stakeholders.
Willingness to learn compliance requirements and document questions, discrepancies, and exceptions for escalation.
Ability to work independently, prioritize competing demands, and meet deadlines in a fully remote environment.
Ability to handle confidential and sensitive business information with integrity and discretion.
Proficiency with Microsoft Office, including Excel, Word, and Outlook, and ability to learn new business systems.

Nice To Haves

Bachelor's degree in business, healthcare administration, life sciences, legal studies, compliance, or a related field.
Experience supporting healthcare professionals, surgeons, consultants, or speaker engagements.
Experience with MediSpend or a comparable contract, workflow, or healthcare compliance platform.
Entry-level experience, internship, coursework, or demonstrated interest in contract administration, compliance operations, healthcare operations, legal operations, commercial operations, or a related field.

Responsibilities

Provide end-to-end management of the Peer-to-Peer learning modality, coordinating and administratively supporting healthcare professional engagement programs across the United States, including peer-to-peer medical education, AVP events, and related business initiatives.
Prepare Engagement Orders and formal surgeon engagements for review and approval, including documentation for U.S. Medical Education events.
Coordinate with DTS, RECON, and Medical Education stakeholders to support compliant engagement processes and create Event Identification Numbers for U.S. P2P events.
Compile and review activity records, including meeting minutes, attendance logs, and related documentation, and follow up on missing information.
Assist with tracking approved activity, surgeon, and travel hours against limits in signed agreements.
Support post-event faculty payment by sending Engagement Orders and processing payments.
Maintain accurate system data and provide responsive coordination support to surgeons, faculty, and internal stakeholders regarding scheduling, logistics, documentation, and engagement orders.
Learn and apply HCP engagement protocols, support internal team onboarding and training activities, and contribute to process improvements across the HCP engagement program.