Medical Director - Bell Ridge Animal Hospital

Aspen Dental•Phoenix, AZ
•$170,000 - $185,000

About The Position

Bell Ridge Animal Hospital, part of Lovet Pet Health Care, is seeking an experienced, clinically confident veterinarian to serve as Medical Director (Managing Clinical Director). The Medical Director is the hospital’s clinical leader and cultural driver, with final clinical decision-making authority for medical protocols, case escalation, and standard-of-care decisions. The role directly oversees Associate DVMs; support staff report to the Hospital Manager. The position combines patient care with leadership, mentorship, and operational responsibilities in a balance that varies according to hospital needs and team maturity. The Medical Director establishes clinical standards, develops veterinary talent, supports performance and retention, and collaborates with other Medical Directors across Lovet’s Arizona, Michigan, and Chicago network. The role also contributes to long-term practice development, with hospital ownership discussions typically beginning after two or more years of proven clinical leadership performance, subject to individual review by the Executive Leadership Team.

Requirements

  • Valid Doctor of Veterinary Medicine (DVM) license in good standing.
  • 3–5+ years of clinical veterinary practice experience.
  • Ability to lift up to 40 pounds.
  • Prolonged periods of sitting or working on a computer, as well as regular walking, lifting, turning, and twisting.

Nice To Haves

  • Demonstrated leadership, mentorship, or supervisory experience, formal or informal.
  • Working knowledge of practice KPIs, including financial, staffing, and client satisfaction measures, and comfort using data to guide decisions.

Responsibilities

  • Set the clinical standard for the hospital and make final decisions on clinical protocols, case escalation, and standards of care.
  • Serve as a cultural driver, supporting hospital-wide performance and retention initiatives and promoting clinical excellence, collaboration, and a client-first culture.
  • Recruit, mentor, and develop veterinary staff through structured training and growth plans.
  • Prepare high-potential Associate DVMs for future leadership or Medical Director roles across the Lovet network.
  • Support other practices as needed, including cross-collaboration to onboard DVMs.
  • Oversee clinical governance, including controlled substance (DEA) compliance, medical record audits, and compliance with state veterinary practice act requirements.
  • Conduct Associate DVM case reviews and enforce consistent standards of care.
  • Lead root-cause reviews and follow-up for clinical risk or quality incidents, partnering with Operations as needed.
  • Implement and refine workflows, pricing, client service, and compliance protocols under Lovet operational direction and guidance.
  • Maintain full client schedules and demonstrate a positive, confident approach to providing care.
  • Use financial and budgetary, people and culture, and client satisfaction KPIs to inform decisions.
  • Champion advanced equipment and drive high client satisfaction.
  • Collaborate with Operations, HR, and Learning and Development teams on performance management, staffing, and regulatory readiness.
  • Maintain an active, meaningful caseload and current clinical skills, supporting hospital needs and leading by example.
  • Partner with the Hospital Manager and People Operations on support-staff hiring and performance management.

Benefits

  • $170,000–$185,000 base salary, commensurate with experience.
  • Monthly profit-sharing based on hospital performance.
  • Unlimited continuing education allowance.
  • Full medical, dental, and vision benefits.
  • 401(k) with match.
  • Four-day workweek with no on-call or overnight shifts.
  • Path to hospital ownership; ownership conversations typically begin after two or more years of proven clinical leadership performance and are individually reviewed.
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