Medical Device Integration Coordinator
About The Position
The Medical Device Integration Coordinator supports the implementation, connectivity, maintenance, and cybersecurity of medical devices and clinical technology systems. Working with HTM, Information Management, Cybersecurity, clinical departments, and external vendors, the coordinator helps ensure medical devices remain securely connected and reliably exchange information with Epic and other hospital systems. The position is onsite in Chicago, Illinois, and may involve after-hours support and escalation for critical medical-device and clinical-system issues as needed. The coordinator supports medical-device platforms and applications, troubleshoots connectivity and integration issues, coordinates implementations and go-lives, and works with hospital infrastructure teams on servers, workstations, middleware, interfaces, databases, and vendor remote-access solutions. The role also contributes to cybersecurity activities, clinical technology incident response, upgrades, device replacements, maintenance, disaster-recovery testing, lifecycle initiatives, and technical documentation.
Requirements
- Three to five years of experience supporting medical devices, clinical systems, or healthcare IT.
- Knowledge of networking, Windows systems, medical-device connectivity, and cybersecurity.
- Experience troubleshooting servers, interfaces, clinical applications, or device connectivity.
- Strong communication, documentation, collaboration, and problem-solving skills.
- Ability to coordinate effectively with clinical teams, IT, Cybersecurity, HTM, and vendors.
- Ability to participate in after-hours support and escalation.
Nice To Haves
- Bachelor’s degree in Information Technology, Computer Science, Biomedical Engineering, Healthcare Technology Management, or a related field.
- Experience with Epic, HL7, medical-device integration, or interoperability.
- Experience supporting one or more of the listed medical-device or clinical systems.
- Knowledge of Active Directory, CyberArk, vulnerability management, and vendor remote access.
- Healthcare technology, IT, networking, cybersecurity, or project-management certification.
Responsibilities
- Support medical-device platforms and applications, including Philips PIC iX and IntelliBridge Enterprise, GE MUSE, Provation MD, Sickbay, Connexall, Rauland, Laborie, Asimily, BD Alaris, and other vendor-hosted clinical systems.
- Troubleshoot network connectivity, wireless authentication, device-to-server communication, HL7 interfaces, worklists, results delivery, and Epic integration.
- Coordinate new medical-device implementations, including network onboarding, server and application requirements, firewall rules, service accounts, certificates, testing, validation, and go-live support.
- Support medical-device servers, workstations, middleware, interfaces, databases, and vendor remote-access solutions in collaboration with hospital infrastructure teams.
- Assist with medical-device cybersecurity activities, including vulnerability remediation, patch coordination, CyberArk account management, vendor access, system hardening, and risk documentation.
- Lead or participate in troubleshooting clinical technology incidents affecting patient care.
- Support system upgrades, device replacements, operating-system migrations, planned maintenance, disaster-recovery testing, and technology lifecycle initiatives.
- Maintain system documentation, network diagrams, technical inventories, support procedures, implementation plans, and project updates.
- Participate in after-hours support and escalation for critical medical-device and clinical-system issues as needed.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
