Medical Courier
About The Position
Quest Diagnostics is hiring a Medical Courier in Marlborough, Massachusetts. The courier helps move healthcare forward by ensuring medical specimens and laboratory materials reach their destinations quickly, safely, accurately, and on time. The position involves working independently on a scheduled route and representing Quest’s diagnostic services while communicating professionally with healthcare and laboratory staff. The schedule is Monday through Friday, 3:00 PM to 11:30 PM; hours may vary slightly based on business needs. The courier uses a company-provided, non-CDL vehicle and mobile tools to track deliveries, and follows specimen-handling requirements and applicable DOT, HIPAA, OSHA, and company safety standards. The role requires a valid driver’s license, qualifying driving history, customer service and communication skills, and the ability to lift up to 30 pounds and remain on the move for much of the shift. Quest offers competitive hourly pay, with possible shift differential for some or all second- or third-shift hours. Benefits and other offerings include eligible-role benefits, paid time off, a 401(k) match, tuition reimbursement, uniforms, annual merit increases, bonus opportunities, and career advancement opportunities.
Requirements
- Valid driver’s license.
- At least 3 years of driving experience.
- Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
- Strong customer service and communication skills.
- Strong attention to detail and reliable documentation skills.
- Ability to work independently and problem-solve on the road.
- Comfort using mobile devices or scanning tools.
- Ability to lift up to 30 pounds and be on the move for much of the shift.
Nice To Haves
- Prior medical, customer service, courier, or logistics experience is strongly preferred.
Responsibilities
- Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
- Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
- Safely operate a company-provided non-CDL vehicle.
- Use handheld scanners, route software, and mobile apps to track deliveries.
- Ensure proper specimen handling, labeling, storage, and documentation.
- Comply with DOT, HIPAA, OSHA, and internal safety standards.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Wellness programs
- Short- and long-term disability
- 401(k) with company match
- Employee stock purchase plan
- Career advancement opportunities through internal mobility and continuous development
- Annual merit increases
- Bonus opportunities
- Paid time off
- Tuition reimbursement
- Uniforms provided
- Possible shift differential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
