Medical Courier

Quest Diagnostics•Twinsburg, OH
•$18

About The Position

Quest Diagnostics is hiring a Medical Courier in Twinsburg, Ohio. The role transports medical specimens and laboratory materials along a scheduled route, helping ensure diagnostic materials reach their destinations safely and on time. The courier works independently, represents the company while interacting with healthcare staff, and uses company-provided equipment and technology to track and document deliveries. The listed schedule is Monday through Friday, 6:30 PM to 3:00 AM, with rotational weekends. The position pays a minimum of $18.00 per hour. Employees may be eligible for shift differentials of 10% for some or all second-shift hours and 15% for some or all third-shift hours. Successful candidates may also be eligible for annual performance bonuses. Pay offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors.

Requirements

  • Valid driver's license.
  • At least three years of driving experience.
  • Provide documentation of a Motor Vehicle Record with no more than two moving-violation convictions in the previous 36 months and none in the most recent 12 months.
  • Strong customer service and communication skills.
  • Strong attention to detail and reliable documentation skills.
  • Ability to work independently and solve problems on the road.
  • Comfort using mobile devices or scanning tools.
  • Ability to lift up to 30 pounds and remain mobile for much of the shift.

Nice To Haves

  • Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

  • Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
  • Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
  • Safely operate a company-provided non-CDL vehicle.
  • Use handheld scanners, route software, and mobile apps to track deliveries.
  • Ensure proper specimen handling, labeling, storage, and documentation.
  • Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

  • Medical, dental, vision, and life insurance, wellness programs, and short- and long-term disability, based on eligibility.
  • 401(k) with company match.
  • Employee stock purchase plan.
  • Career advancement opportunities through internal mobility and continuous development.
  • Annual merit increases and bonus opportunities.
  • Paid time off.
  • Tuition reimbursement.
  • Uniforms provided.
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