Medical Coordinator - Developmental Services

Advocates•Natick, MA

41d

About The Position

The Medical Coordinator assists individuals who live at the Natick Village program with medical-related duties and helps ensure the smooth operation of health services. The role involves coordinating and attending appointments, supporting medication and health-insurance needs, maintaining health records, and promoting individuals’ self-advocacy and decision-making. The coordinator also communicates and documents significant issues, attends required meetings and trainings, maintains necessary certifications, and supports individuals’ dignity and rights.

Requirements

High school diploma or GED.
Two years of related experience.
Ability to perform each essential duty satisfactorily.
Effective verbal and written communication skills and good judgment.
Sensitivity to the needs of the population served.
Basic computer knowledge.
Strong organization and ability to multitask in a high-energy atmosphere.
Superior interpersonal skills and ability to work in a team atmosphere.
Valid driver’s license.
Access to an operational, insured vehicle and willingness to use it to transport individuals.

Responsibilities

Schedule, transport individuals to, and attend medical, dental, psychiatric, and other necessary appointments.
Complete appointment documentation and file and distribute it to appropriate providers, day programs, and family members or guardians.
Monitor individuals’ medication supplies and assist with dropping off and picking up prescriptions.
Maintain current medication treatment charts and doctors’ orders.
Ensure medication accuracy in accordance with Medication Administration Program procedures.
Ensure individuals’ health insurance is current.
Assist individuals with self-advocacy, decision-making, and empowerment.
Attend meetings deemed necessary by the Advocates program manager.
Maintain ongoing communication, report significant issues to appropriate persons, and document issues and incidents according to agency guidelines.
Attend assigned trainings and maintain necessary certifications, including First Aid, CPR, Safety Care, MAP, and HR/DPPC.
Perform physical intervention in the event of a client crisis.
Ensure individuals are treated with dignity and respect in accordance with Advocates’ Human Rights policy.