Medical Coordinator Specialist

Compass Connections • El Paso, TX

11d • Onsite

About The Position

Compass Connections is hiring a compassionate and dependable Medical Coordinator Specialist in El Paso, Texas, to support children in emergency shelter and group home placements while the organization works toward family reunification. The role helps ensure safe, coordinated health care for the service population and compliance with applicable federal, state, program, and agency requirements.

The specialist performs and oversees clinic duties, including assessing, triaging, and monitoring health conditions; assisting with procedures; operating medical equipment; administering provider-ordered vaccines, medications, and treatments; monitoring for side effects and reactions; and providing education to patients and staff. The position also audits and maintains medical documentation and records, coordinates health-care appointments and transportation, ensures interpretation and translation services, and liaises with community health-care providers.

The role may supervise, direct, and train medical staff at designated sites, coordinate medical services, monitor health-care plans, and collaborate with the advanced practice provider and Lead Medical Coordinator on recommendations and protocols. The employee must maintain confidentiality, follow safety and professional conduct standards, recognize and report abuse, neglect, and exploitation, and participate in meetings and team operations.

The position requires fluency in English and Spanish. The schedule is three 12-hour shifts and one 8-hour shift, with rotating weekends and holidays. The hourly rate is $43.86. Benefits are available on the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits.

Requirements

• Graduate of an accredited school of nursing.
• Current, unrestricted RN license in the state where the program is located.
• Current BLS certification, first aid, and CPR.
• At least one year of employment experience in public health or a health-care setting, with demonstrated care-coordination experience.
• Fluency in English and Spanish.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility status upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Work collaboratively with staff members, service providers, and professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy required for the role.
• Work effectively without intensive supervision, both independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Provide a current physical-medical release and proof of immunizations, titers, or exemptions for MMR, varicella, HepB, HepA, tetanus, and PPD.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as required for employment.
• Perform physical activity including extensive walking, lifting patients, stretching, and bending.
• Work in a team environment.
• Maintain professional interpersonal skills and oral, written, listening, and non-verbal communication skills.

Nice To Haves

• Bachelor’s degree in Nursing.
• PALS certification.
• Pediatric nursing experience.
• Meningococcal immunization.

Responsibilities

• Meet and maintain applicable federal and state regulatory guidelines and standards.
• Use knowledge of medical documentation to generate, decipher, and correct records in accordance with federal guidelines.
• Audit Portal documentation daily to validate completion of clinic duties and compliance with medical clearance requirements, federal guidelines, and program protocols.
• Assess, triage, and monitor health conditions; assist with procedures and operate medical equipment; administer provider-ordered vaccines, medications, and treatments; monitor for side effects and reactions; and provide teaching to patients and staff.
• Validate facility records and reporting to meet Compass Connections, federal, and state requirements and deadlines.
• Communicate and consult with the Lead Medical Coordinator and Regional Director on policy and procedure issues affecting campus health-care quality.
• Participate in developing health and medical protocols and procedures for the federal program.
• Participate in scheduled meetings, team decisions, and operations.
• Communicate health needs to case managers and clinicians; schedule health-care appointments; coordinate transportation; ensure qualified interpretation and translation services; and serve as a liaison to community health-care providers.
• Maintain complete and confidential health-care records and information in accordance with PHI requirements and agency confidentiality procedures.
• Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
• Plan, organize, and prioritize daily work using sound judgment.
• Follow safety protocols, including evacuating with children and staff during emergencies.
• Maintain confidentiality in all areas of the service population and program operations and comply with agency professional and ethical standards and dress code.
• Collect, enter, and ensure medical staff documentation at designated sites meets program guidelines and best practices established by state and federal partners.
• Occasionally supervise and coordinate medical staff as directed by the Lead Medical Coordinator and perform clinic duties as needed.
• Direct and train medical staff and coordinate services at designated sites in accordance with federal, state, and agency policies, procedures, and guidelines.
• Monitor established health-care plans for the service population within required timeframes.
• Ensure accurate site documentation complies with agency policies, contracts, regulatory standards, and program timelines.
• Collaborate with and implement recommendations from the advanced practice provider and Lead Medical Coordinator regarding best practices and medical protocols.
• Perform other duties as assigned.

Benefits

• Medical insurance, 100% employer-paid and available on the first day of employment.
• Dental insurance, 100% employer-paid and available on the first day of employment.
• Vision insurance, 100% employer-paid and available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree