Medical Coordinator Specialist

Compass Connections•Grand Prairie, TX

4d•Onsite

About The Position

The Medical Coordinator Specialist supports health-care services for children at the Heritage Facility in Grand Prairie, Texas. The role ensures clinic activities, care coordination, health-care records, and related processes comply with Compass Connections policies and applicable federal and state requirements. The position assesses and monitors health conditions, assists with procedures, operates medical equipment, administers provider-ordered vaccines, medications, and treatments, monitors for reactions, and provides health-related teaching to patients and staff. The specialist coordinates health-care appointments and transportation, arranges qualified interpretation and translation services, communicates health needs to case managers and clinicians, and serves as a liaison to community health-care providers. The role also supports medical staff through occasional supervision, direction, and training, and helps develop health-related protocols. It requires maintaining confidential records, following safety and professional conduct standards, and responding appropriately to concerns such as abuse, neglect, or exploitation. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Fluency in English and Spanish is required. The hourly rate is $43.86. Benefits are available on the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits.

Requirements

Graduate of an accredited school of nursing.
Current, unrestricted RN license in the state where the program is located.
Current BLS certification; first aid and CPR.
At least one year of employment experience in public health or a health-care setting, with demonstrated care-coordination experience.
Fluency in English and Spanish.
Pass pre-employment and random drug screens.
Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
Pass pre-employment and biennial criminal background checks.
Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
Work collaboratively with staff members, service providers, and professionals.
Provide crisis intervention according to company training when needed to maintain a safe environment.
Work in a fast-paced environment while maintaining emotional control and professional composure.
Maintain computer literacy required for the position.
Work effectively and without intensive supervision, independently and as part of a multidisciplinary team.
Demonstrate working knowledge of Compass Connections policies and procedures.
Provide a current physical-medical release and proof of immunizations, titers, or exemptions for MMR, varicella, HepB, HepA, tetanus, and PPD.
Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a condition of employment.
Perform physical activity including extensive walking, lifting patients, stretching, and bending.
Maintain professional interpersonal, oral, written, listening, and non-verbal communication skills.
Work in a team environment.

Nice To Haves

Bachelor’s degree in a relevant field.
Pediatric nursing experience.
PALS certification.
Meningococcal immunization.

Responsibilities

Meet and maintain applicable federal and state regulatory guidelines and standards.
Generate, interpret, and correct medical documentation in accordance with federal guidelines.
Audit Portal documentation daily to validate clinic duties and medical-clearance documentation.
Assess and monitor health conditions; assist with procedures and operate medical equipment; administer provider-ordered vaccines, medications, and treatments; monitor for side effects and reactions; and provide teaching to patients and staff.
Validate facility records and reporting for completeness and timely compliance with Compass Connections, federal, and state requirements.
Communicate and consult with the Lead Medical Coordinator and Regional Director about policy and procedure issues affecting health-care quality.
Participate in developing health and medical protocols and procedures for the federal program.
Participate in meetings, team decisions, and operations; communicate health needs to case managers and clinicians; schedule appointments; coordinate transportation; arrange interpretation and translation services; and liaise with community health-care providers.
Maintain complete and confidential health-care records in accordance with PHI requirements and company confidentiality procedures.
Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
Plan, organize, and prioritize daily work using sound judgment.
Follow safety protocols, including evacuating with children and staff during emergencies.
Maintain confidentiality and uphold professional and ethical conduct standards, including respectful interactions and dress code compliance.
Collect, enter, and ensure medical staff documentation at designated sites meets program guidelines and best practices.
Occasionally supervise and coordinate medical staff as directed by the Lead Medical Coordinator, and perform clinic duties as needed.
Direct and train medical staff and coordinate services at designated sites in accordance with applicable policies and guidelines.
Monitor established health-care plans for the service population within required timelines.
Ensure accurate documentation at designated sites in accordance with agency policies, contracts, regulatory standards, and program timelines.
Meet program and federal partner documentation and process requirements.
Perform other duties as assigned.