Medical Coordinator Specialist

Compass Connections•El Paso, TX
•Onsite

About The Position

Compass Connections is hiring a Medical Coordinator Specialist in El Paso, Texas. The role supports children in emergency shelter and group-home placements while the organization works toward family reunification. The specialist coordinates and delivers health services, supports patient safety, maintains compliant medical documentation and records, and helps ensure clinic operations meet federal, state, program, and agency requirements. The position also involves coordinating with medical staff, case managers, clinicians, community providers, and organizational leadership. Fluency in English and Spanish is required. The work schedule is three 12-hour shifts and one 8-hour shift, with rotating weekends and holidays. The hourly rate is $43.86. Benefits are available from the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits.

Requirements

  • Graduate of an accredited school of nursing.
  • Current, unrestricted RN license in the state where the program is located.
  • Current BLS certification; first aid and CPR.
  • At least one year of employment experience in public health or a health-care setting, with demonstrated care-coordination experience.
  • Fluency in English and Spanish.
  • Pass a pre-employment drug screen and random drug screens during employment.
  • Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
  • Work collaboratively with staff members, service providers, and other professionals.
  • Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
  • Work in a fast-paced environment while maintaining emotional control and professional composure.
  • Maintain computer literacy required for the position.
  • Work effectively without intensive supervision, both independently and as part of a multidisciplinary team.
  • Demonstrate working knowledge of Compass Connections policies and procedures.
  • Provide a current physical-medical release and proof of immunizations, titers, or exemptions for MMR, varicella, HepB, HepA, tetanus, and PPD.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a condition of employment.
  • Perform physical activities including extensive walking, lifting patients, stretching, and bending.
  • Work in a team environment and maintain professional people skills, including oral, written, listening, and non-verbal communication skills.

Nice To Haves

  • Bachelor’s degree in Nursing.
  • PALS certification.
  • Pediatric nursing experience.
  • Meningococcal immunization.

Responsibilities

  • Meet and maintain federal and state regulatory guidelines and standards applicable to the position.
  • Use knowledge of medical documentation to generate, interpret, and correct records according to federal guidelines.
  • Audit Portal documentation daily to validate completion of clinic duties and compliance with medical-clearance processes and program protocols.
  • Assess, triage, and monitor health conditions; assist with procedures and operate medical equipment; administer provider-ordered vaccines, medications, and treatments; monitor for side effects and reactions; and teach patients and staff.
  • Validate required facility records and reporting systems to meet Compass Connections and federal and state requirements within required timeframes.
  • Communicate and consult with the Lead Medical Coordinator and Regional Director about policy and procedure issues affecting campus health-care quality.
  • Participate in developing health and medical protocols and procedures for the federal program.
  • Participate in scheduled meetings, team decisions, and operations; communicate health needs to case managers and clinicians; schedule health-care appointments; coordinate transportation; ensure qualified interpretation and translation services; and liaise with community health-care providers.
  • Maintain complete and confidential health-care records in accordance with PHI requirements and agency confidentiality procedures.
  • Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
  • Plan, organize, and prioritize daily work using sound judgment.
  • Follow safety protocols, including evacuation procedures involving children and staff during emergencies.
  • Maintain confidentiality regarding the service population and program operations.
  • Follow Compass Connections professional and ethical standards, show respect for agency staff, children, and community members, and comply with the dress code.
  • Collect, enter, and ensure medical staff documentation at designated sites meets program guidelines and best practices established by state and federal partners.
  • Occasionally supervise and coordinate medical staff as directed by the Lead Medical Coordinator, and perform clinic duties as needed.
  • Direct and train medical staff and coordinate services at designated sites according to applicable federal, state, and agency policies and procedures.
  • Monitor established health-care plans for the service population within partner-required timeframes.
  • Ensure accurate documentation at designated sites in accordance with agency policies, contracts, regulatory standards, and program timelines.
  • Collaborate with and evaluate and implement recommendations from the advanced practice provider and Lead Medical Coordinator regarding best practices and medical protocols.
  • Perform other duties as assigned.

Benefits

  • Benefits available on the first day of employment.
  • 100% employer-paid medical insurance.
  • 100% employer-paid dental insurance.
  • 100% employer-paid vision insurance.
  • Retirement plan options.
  • Additional employer-sponsored benefits are available.
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