Medical Collections Specialist

Arkansas Talent Group • Little Rock, AR

4d • Onsite

About The Position

Arkansas Talent Group is seeking a Medical Collections Specialist for a temp-to-hire opportunity with an established healthcare administration company in Little Rock, Arkansas. This is a full-time, in-person position with a predictable weekday schedule and no weekend hours. The role offers training and the opportunity to be considered for permanent employment after the temporary assignment.

Unlike traditional debt collection, the position does not involve calling patients to request payment. The specialist works with insurance companies, claims adjusters, and legal offices to verify coverage, follow up on claims, and help resolve outstanding medical balances. The role provides hands-on experience in medical billing, insurance verification, and claims follow-up, with an opportunity to build healthcare administration skills beyond a traditional customer service role.

Requirements

• Clear, professional communication skills and a strong phone presence.
• Comfort making outbound calls and speaking with different contacts throughout the day.
• Strong organizational skills, attention to detail, and consistent follow-through.
• Basic computer proficiency and accurate data entry skills.
• A dependable, motivated approach and willingness to learn.
• Ability to research issues, solve problems, and manage multiple follow-ups.

Nice To Haves

• Experience in medical billing, collections, insurance verification, claims processing, accounts receivable, customer service, or a healthcare or legal office; experience is helpful but not required.
• Bilingual English and Spanish skills.

Responsibilities

• Make outbound calls to insurance companies, claims adjusters, and legal offices to obtain information and move claims toward resolution.
• Verify insurance coverage, policy details, and claim information.
• Follow up on personal injury claims and outstanding medical balances.
• Track claim progress, settlement updates, and anticipated payment timelines.
• Research and resolve insurance verification and billing issues.
• Maintain accurate account records and document conversations, updates, and next steps.
• Organize daily follow-ups to keep accounts moving and ensure action items are addressed.
• Collaborate with team members to resolve claims and meet productivity expectations.

Benefits

• Training available for candidates with transferable skills.
• Hands-on experience in medical billing, insurance verification, and claims follow-up.
• Opportunity to build healthcare administration skills beyond a traditional customer service role.
• Opportunity to be considered for permanent employment following the temporary assignment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed