Medical Clinic Receptionist & Administrative Assistant

Great Hire•Beverly Hills, CA

10d•Onsite

About The Position

We are seeking a warm, organized, and proactive Receptionist & Administrative Assistant to deliver a concierge-level experience for a medical clinic. As the face and voice of the practice, this role welcomes clients, manages daily front-desk operations, and supports clear communication between patients and providers. Alongside traditional medical front-desk duties, the position supports executive administrative and personal assistant functions. It requires exceptional attention to detail, discretion, and the ability to manage practice and personal logistics seamlessly.

Requirements

Exceptional written and verbal communication skills and a polished, professional, friendly demeanor.
Outstanding multitasking ability, sharp attention to detail, and strong task follow-through.
Comfort using computers, email, calendar systems, and Microsoft Office or Google Workspace tools.
Ability to maintain strict client confidentiality, with HIPAA awareness, and remain composed in a fast-paced environment.
Comfort handling both medical practice needs and executive or personal assistant tasks.
Valid driver’s license and reliable personal transportation for occasional errands.
Flexibility with scheduling as clinic needs evolve.

Nice To Haves

Experience in front desk operations, administrative assistance, hospitality, or customer service is preferred.
Medical clinic experience is a plus.

Responsibilities

Greet clients warmly and professionally and maintain a pristine, welcoming reception environment.
Manage client check-in and check-out procedures.
Answer, screen, and route incoming phone calls, emails, and client inquiries promptly.
Address patient questions or concerns with empathy, diplomacy, and professional care.
Schedule, confirm, and coordinate client appointments and follow-up visits.
Manage multi-provider calendars, appointment reminders, and scheduling adjustments.
Communicate with healthcare providers and clinical staff about daily schedules and client needs.
Coordinate travel arrangements, reservations, itineraries, and off-site meetings.
Assist with personal appointments, errands, purchases, returns, and vendor management as requested.
Place follow-up calls and liaise with external vendors, service providers, and professional contacts.
Track outstanding administrative tasks to ensure completion and anticipate organizational needs.