Administrative Assistant / Receptionist

The Lake Erie College of Osteopathic Medicine•Elmira, NY

About The Position

The Administrative Assistant/Receptionist manages the front desk and provides administrative support to faculty and staff while promoting and preserving LECOM’s mission. The role supports daily institutional operations, communicates with students, faculty, staff, and visitors, and maintains confidentiality of student information in accordance with FERPA, applicable law, and institutional policies. The expected salary range is $18–$21 per hour.

Requirements

High school diploma, GED, or equivalent.
Strong computer literacy, including proficiency with Microsoft Office Suite.
Accurate data-entry skills.
Typing speed of at least 65 words per minute with a high degree of accuracy.
Ability to create documents, take dictation, or transcribe documents.
Ability to type or compose, edit, and submit surveys, reports, letters, and memos through mail, certified mail, email, Federal Express, or fax.
Excellent organizational, planning, and time-management skills, with attention to detail and follow-through.
Excellent grammar, writing, and proofreading skills.
Experience using office equipment such as copiers, fax machines, and scanners.
Ability to multitask in a fast-paced environment and assess and prioritize multiple tasks, projects, and demands.
Ability to maintain confidentiality of work-related information and materials.
Ability to communicate and work effectively with others using tact, diplomacy, cooperation, and collegiality.
Ability to follow instructions, work independently, take initiative, and accept requests from other managers and supervisors respectfully.
Ability to maintain an established work schedule and devote timely attention to institutional work.
Flexibility to accept additional duties as needed.
Ability to perform the essential functions of the job, with or without reasonable accommodation.

Nice To Haves

An associate or bachelor’s degree.
Two to three years of work experience in a business, industry, or higher education environment.

Responsibilities

Answer incoming calls, route them promptly and correctly, and take messages politely when needed.
Welcome visitors professionally, record them in the visitor log, and direct them to the appropriate destination.
Assist with special events, including registration, white coat ceremonies, and interviews.
Coordinate ordering, receiving, stocking, and distribution of office supplies.
Manage outgoing and incoming mail and packages, including sorting and distribution, and coordinate express-mail pickup and delivery.
Perform clerical duties such as filing, copying, scanning, and faxing.
Notify appropriate faculty and staff of student call-offs and scheduled absences.
Proctor exams as needed.
Communicate promptly and efficiently with students, faculty, and staff.
Represent the department professionally and courteously with faculty, staff, students, and visitors.
Maintain confidentiality and security of student information and grades in accordance with FERPA, applicable law, and institutional policy.
Maintain a professional appearance and pleasant demeanor.
Participate in designated institutional activities, including fundraising, the LECOM Scholarship Auction, scholarly activity, and community involvement and outreach.
Perform other duties as needed or assigned by the Vice President or designee to support efficient daily operations.