Medical Certification Supervisor

State of Louisiana • Monroe, LA

3d • Onsite

About The Position

Northeast Delta Human Services Authority (NEDHSA) is seeking a Medical Certification Supervisor to assist the Medical Certification Manager (DD Director) and assume full operational responsibility for regional office functions when the manager is absent. The role may exercise delegated administrative, fiscal, programmatic, and eligibility-related authority within established policy and regulatory requirements.

The supervisor provides oversight of fiscal operations, program performance, eligibility systems, and medical certification functions. The role directs and coordinates multiple statewide programs and operational functions, including Individual & Family Support, Flexible Family Fund (FFF), Systems Entry, Early Steps coordination, PASRR, Act 421, ICF/IID, LDH Custody, Urgent Triage, contracts, eligibility determination processes, and medical certification operations. The position also provides technical guidance to Community Services and Medical Certification staff and supervisors.

NEDHSA’s mission is to serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality care with greater accessibility. The position is located at the Developmental Disabilities Office, 2324 Armand Connector, Monroe, Louisiana 71201. NEDHSA is a designated approved National Health Service Corps (NHSC) site; clinicians at approved sites may apply to the NHSC Loan Repayment Program. NHSC may pay up to $50,000 for an initial two years of full-time clinical practice, defined as at least 40 hours per week for a minimum of 45 weeks per year.

Requirements

• One of the following qualification paths: a current Louisiana license in a health services, health regulation, or social services field plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; a bachelor's degree plus four years of such experience; or a master's degree in a health services, health regulation, or social services field plus three years of such experience.

Responsibilities

• Direct and manage daily operations of regional developmental disability programs and medical certification functions.
• Supervise the Community Services Supervisor, Medical Certification Specialists, Community Support Professionals, and Administrative Coordinator.
• Oversee eligibility, certification, and service authorization processes.
• Ensure compliance with CMS, Medicaid, and state regulatory requirements.
• Oversee Individual & Family Support, Flexible Family Fund (FFF), Act 421/TEFRA, PASRR, and ICF/IID program operations.
• Monitor contracts for Psychological Services and Community Services Assistant.
• Review and approve program expenditures and ensure fiscal accountability.
• Monitor data systems, reporting, and program performance metrics.
• Provide technical assistance and training to supervisory and professional staff.
• Participate in management meetings, staff meetings, and training activities.
• Conduct performance evaluations and recommend personnel actions.
• Approve leave, travel, and administrative requests.
• Interview candidates and participate in staff selection.
• Perform other duties as assigned.

Benefits

• Eligible clinicians at the NHSC-approved site may apply to the NHSC Loan Repayment Program.
• NHSC may pay up to $50,000 for an initial two years of full-time clinical practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager