MEDICAL CENTER REPRESENTATIVE

Premier Health • Dayton, OH

5d

About The Position

The Medical Center Representative is responsible for general clerical, receptionist, billing, referral, patient registration, and customer service functions for the operation of a medical center business office. The role handles a high volume of sensitive medical, financial, and personal information. Daily work includes scheduling, answering incoming calls, registering patients, performing billing and collection functions, and completing other duties as assigned.

The representative manages the daily clerical operations of the center and accurately and efficiently processes the arrival and exit of 20 or more patients per day. The position is under the direct supervision of the Practice Manager.

Requirements

• High school diploma or GED.
• Two to three years of experience in an ambulatory health care facility is sought.
• Strong knowledge of medical terminology.
• Thorough understanding of HIPAA law and the importance of confidentiality.
• Computer and keyboarding skills.
• Ability to prioritize and perform multiple tasks in a fast-paced environment.
• Ability to work well with multiple teams and in multiple settings.

Nice To Haves

• Knowledge of third-party payers, ICD-10, and CPT coding.
• Experience with electronic medical records; EPIC is preferred.

Responsibilities

• Perform general clerical and receptionist duties for the medical center business office.
• Provide customer service to patients.
• Schedule patients and handle incoming calls.
• Register patients and process their arrival and exit accurately and efficiently.
• Perform billing and collection functions.
• Handle sensitive medical, financial, and personal information confidentially.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED