MEDICAL CENTER REPRESENTATIVE

Premier Health•Dayton, OH

About The Position

The Medical Center Representative is responsible for general clerical, reception, billing, referrals, patient registration, and customer service for the medical center’s business office. The role handles sensitive medical, financial, and personal information and manages daily scheduling, incoming calls, patient registration, billing and collection functions, and other duties as assigned. The representative is responsible for the daily operations of the center’s clerical functions and accurately and efficiently processes the arrival and exit of 20 or more patients per day. The position is under the direct supervision of the Practice Manager.

Requirements

  • High school diploma or GED required.
  • Two to three years of experience in an ambulatory health care facility sought.
  • Strong knowledge of medical terminology.
  • Thorough understanding of HIPAA law; confidentiality is of utmost importance.
  • Computer and keyboarding skills required.
  • Ability to prioritize and perform multiple tasks in a fast-paced environment.
  • Ability to work well with multiple teams and in multiple settings.

Nice To Haves

  • Knowledge of third-party payers, ICD-10, and CPT coding.
  • Experience with Electronic Medical Records; EPIC is preferred.

Responsibilities

  • Perform general clerical and receptionist functions for the medical center business office.
  • Handle referrals and patient registration.
  • Provide customer service and manage incoming calls.
  • Manage daily scheduling.
  • Perform billing and collection functions.
  • Accurately and efficiently process the arrival and exit of 20 or more patients per day.
  • Handle sensitive medical, financial, and personal information confidentially.
  • Perform other duties as assigned.
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