Medical Case Manager

Mazzoni CenterPhiladelphia, PA
$48,000 - $49,000Onsite

About The Position

Assess the needs of individuals living with HIV and assist with linking them to necessary services/resources related to their medical status and psychosocial needs. Provide necessary monitoring, follow-up, and coordination of services.

Requirements

  • Bachelor's Degree in Social Services (Psychology, Social Work, Nursing, Public Health).
  • Knowledge of HIV/AIDS and community resources.
  • LGBTQ cultural competency.
  • Competency in working with diverse populations.
  • Computer literate.
  • Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Nice To Haves

  • Bi-lingual preferred

Responsibilities

  • Maintain a caseload of 40-45 clients.
  • Provide a minimum of 450 units of service per month (1 unit = 15 minutes).
  • Assess the biopsychosocial needs of clients based on funding and program requirements.
  • Maintain minimum contact with clients based on program, client need, and service care plan.
  • Identify appropriate resources to address client needs and assist client with linkage to those resources.
  • Coordinate and monitor ongoing services.
  • Assist client with identifying, building and maintaining external support systems.
  • Maintain accurate written documentation of all client contacts (using DAP format) in CareWare and/or athenaNet. Service units/visit encounters and case notes should be input within 24 hours of contact.
  • Maintain accurate and orderly client files with hard copy of client-related forms, applications, correspondence, etc.
  • Protect client information and records at all times in compliance with HIPAA and agency Confidentiality Policy.
  • Participate in weekly supervision with Case Management Services Managers, Care Coordination Manager, Assistant Director of Care Services, or Director of Care Services.
  • Participate in agency meetings, staff in-services, group supervision, and external trainings as required.
  • Assist with food bank deliveries.
  • Perform other program related duties as assigned by Assistant Director of Care Services or Director of Care Services.
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