Medical Case Manager

HRA of New Britain Inc • New Britain, CT

13h • $21 - $22

About The Position

The Medical Case Manager provides client-centered services and implements clinical treatment plans by linking clients with medical, mental, dental, and other needed services. The role coordinates and follows up on medical treatments to ensure timely, coordinated access to medically appropriate health and support services and continuity of care. This includes ongoing assessment of clients’ and key family members’ needs and personal support systems, as well as treatment adherence counseling to support readiness for and adherence to complex HIV/AIDS treatments.

Requirements

• Bachelor’s degree in Health or Human Services, or another related field.
• Ability to work with a culturally diverse population.
• Knowledge of the physical, psychological, social, and economic effects of HIV/AIDS, related issues, and health disparities.
• Ability to work with individuals from varying socioeconomic levels.
• Ability to handle multiple tasks simultaneously.
• Ability to work independently and prioritize work as needed.
• Ability to work some weekend and evening hours as requested.
• Proficiency in software applications.
• Excellent writing and organizational skills.
• Knowledge of local, state, and federal social service resources.
• Personal qualities necessary to relate to clients and staff.
• Strong documentation skills.
• Ability to operate office equipment, including computers, fax machines, photocopiers, and postage machines.
• Sufficient physical ability and mobility to work in an office setting; stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull light to moderate weights; and operate office equipment requiring repetitive hand movement and fine coordination, including a computer keyboard.

Nice To Haves

• Ability to read, write, and speak Spanish and/or Polish.

Responsibilities

• Provide continuum-of-care services to people with HIV/AIDS, including intake, referral, assessment, coordination, monitoring, reassessment, and follow-up.
• Develop comprehensive, individualized care plans.
• Continuously monitor clients to assess the efficacy of care plans.
• Re-evaluate care plans at least every six months and adapt them as necessary.
• Assess clients’ and key family members’ needs and personal support systems on an ongoing basis.
• Coordinate and link clients to necessary culturally and linguistically appropriate services.
• Provide client-specific advocacy and review utilization of linked services.
• Participate in case conferences with a clinical supervisor and program coordinator concerning program goals, objectives, client sustainability, and progress.
• Maintain accurate, current, and confidential client documentation.
• Enter client data into software programs as determined by funders.
• Coordinate and communicate with other case managers to support qualitative service delivery based on individual client needs, and complete reports as needed.
• Coordinate early intervention services and make appropriate client referrals through Care Team Meetings.
• Conduct psychosocial groups, as appropriate.
• Build relationships with organizations to coordinate services such as housing, mental health care, financial assistance, legal advocacy, and substance abuse services.
• Conduct home visits, as appropriate.
• Serve on agency or division committees as deemed appropriate by management.
• Perform other department- or agency-related duties and special projects as directed by the Division Director, Assistant Director, or Program Manager.

What This Job Offers

• Job Type: Full-time