Medical Business Specialist - Elmwood Primary Care

Munson Healthcare•Traverse City, MI

13h•Onsite

About The Position

The Medical Business Specialist at Elmwood Primary Care is the first point of contact for patients and their families. The role helps create an exceptional care experience through professional, efficient interactions and accurate patient registration. The specialist obtains and verifies patient and insurance information, enters it into the registration system, and schedules appointments, including return office visits, referrals, and diagnostic testing or procedures. The position also greets patients in person and by telephone and responds effectively to patients and their families.

Requirements

High school diploma or GED.
At least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
Proficiency in typing and Windows, and experience with multiple computer systems.
Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella; employees must also receive an annual flu vaccine or have an approved medical or religious exemption.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.