Medical Business Specialist - Petoskey Surgical Specialties
About The Position
The Medical Business Specialist (Receptionist) is the first point of contact for patients and their families. The role provides a welcoming and efficient start to the patient experience by greeting patients in person and by telephone, responding effectively to patients and families, and setting a professional tone for each visit. The specialist obtains and verifies required patient and insurance information and enters it accurately into the registration system. The role also schedules appointments, including return office visits, referrals, and diagnostic testing or procedures. The position is located at 1619 Anderson Road in Petoskey and is scheduled for 40 hours per week, Monday through Friday, with the earliest start time at 6:30 and the latest closing time at 5:30. A $2,700 sign-on bonus is offered, subject to terms and conditions. Munson Healthcare requires employees to be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella, and to receive an annual flu vaccine or have an approved medical or religious exemption.
Requirements
- High school graduate or GED.
- For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Associate level: six months to one year of customer service experience, typically gained through prior work with the public with minimal supervision.
- Proficient in typing and Windows.
- Experience using multiple computer systems.
Nice To Haves
- An associate degree is preferred.
Responsibilities
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
- Obtain and verify required patient and insurance information.
- Accurately enter patient and insurance information into the registration system.
- Schedule return office visits, referrals, and diagnostic testing or procedures.
- Help create a positive patient experience through personal interaction and efficient service.
Benefits
- Tuition reimbursement.
- In-person and online development opportunities.
- Access to a career hub to support career advancement.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
- $2,700 sign-on bonus, subject to terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
