Medical Assistant -Surgical Specialties Service Line

University of Arkansas System•Little Rock, AR

About The Position

The Medical Assistant works under the direct supervision of the clinic physician, assisting with patient examinations and treatment in the Surgical Specialties Service Line. Duties include interviewing patients, conducting required screenings, measuring vital signs, and recording information in the electronic medical record. The Medical Assistant draws and collects blood samples, prepares specimens for laboratory analysis, and may perform EKGs. The role also includes preparing treatment rooms and stocking supplies for patient care. Administrative work may include registering and scheduling patients for appointments and procedures using registration and scheduling systems. The position supports patient care and clinic operations by managing appointments, advising patients about treatment, medication, and physician instructions, and providing courteous service to patients and stakeholders. Other duties may be assigned.

Requirements

  • High school diploma or GED.
  • Successful completion of an accredited Medical Assistant program.

Nice To Haves

  • One year of Medical Assistant experience.

Responsibilities

  • Collect and record patients’ medical histories and obtain vital signs.
  • Advise patients regarding treatment, medication, and specific physician instructions.
  • Collect laboratory samples and complete documentation for submission to the lab.
  • Manage patient appointment schedules while balancing medical needs with patients’ timetables.
  • Greet patients and customers professionally and courteously upon arrival at the clinic.
  • Register and check out patients, collect payments, issue receipts, and verify insurance coverage.
  • Assist with patient examinations and treatment, including conducting interviews and screenings.
  • Record patient information in the electronic medical record.
  • Draw and collect blood samples and prepare specimens for laboratory analysis; may perform EKGs.
  • Prepare treatment rooms for examinations and ensure rooms are stocked with supplies.
  • Register and schedule patients for appointments and procedures using registration and scheduling systems.
  • Communicate accurate and complete information and maintain confidentiality when necessary.
  • Maintain positive working relationships with coworkers, management, and ancillary departments.
  • Follow the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
  • Assist internal and external stakeholders with exceptional customer service.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution match of up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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