Surgical Coordinator- Surgical Specialties Float

Mass General Brigham•Newton, WA

2d•Onsite

About The Position

The Surgical Coordinator supports surgical operations and outpatient practices at Newton-Wellesley Hospital. The role serves as a key point of contact for patients, providers, staff, and external stakeholders, helping provide an exceptional patient experience and ensure efficient practice operations. Duties include front desk and administrative support, surgical and appointment coordination, management of referrals and insurance-related processes, and support for providers and departmental projects.

Requirements

High school graduate or equivalent.
Five to seven years of experience in an administrative role; healthcare experience preferred.
Onsite work at 2014 Washington Street.
Scheduled for 40 hours per week on the day shift.

Nice To Haves

Associate's degree.
One to two years of experience supporting senior-level staff.
Surgical coordination experience is highly preferred.

Responsibilities

Perform front desk, reception, and general administrative duties.
Coordinate surgical procedures and schedule patient appointments.
Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
Answer and triage phone calls, relay messages, and provide routine information.
Support providers with calendar management and expense reconciliation.
Assist with special projects and other administrative duties as assigned.
Manage provider schedules, appointments, meetings, and travel arrangements.
Prepare, review, and maintain reports, presentations, correspondence, and other documents.
Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.
Serve as a liaison between providers, staff, patients, and external stakeholders.
Organize and maintain electronic and physical records.
Oversee office supply inventory and coordinate equipment maintenance and IT support needs.
Assist with the planning and execution of projects, events, and departmental initiatives.
Monitor project timelines and help ensure deadlines are met.