Medical Receptionist - Petoskey, MI

Advanced Dermatology and Cosmetic Surgery•Petoskey, MI

About The Position

Advanced Dermatology and Cosmetic Surgery is seeking a Medical Receptionist to support patient care and front-office operations at its dermatology practice in Petoskey, Michigan. The role focuses on welcoming patients, helping them enter the office efficiently, supporting check-in and check-out, handling records and forms, and providing telephone and scheduling support. The receptionist also assists front-office business administrators and the Office Manager with operational tasks. Additional duties may include patient and employee screening, rooming patients, using appropriate personal protective equipment, and cleaning and sanitizing work areas as needed.

Requirements

  • High school-level education.
  • Type 40 words per minute.
  • Proficiency in Microsoft Word and Excel.
  • Personable, dependable, and responsible, with strong organizational, verbal, and written communication skills.
  • Positive attitude and excellent customer-service skills.
  • Authorization to work in the United States.

Nice To Haves

  • Knowledge of medical terminology, medical computer programs, and insurance policies is preferred.

Responsibilities

  • Facilitate patients’ efficient and timely entry to the office.
  • Greet patients professionally and provide appropriate literature, information, and forms.
  • Check patient forms for accuracy and completion; copy insurance ID cards and driver’s licenses.
  • Perform general office activities related to the medical practice.
  • Support front-office business administrators and the Office Manager with operations and tasks.
  • Pull and file patient records and set up charts for new patients.
  • Communicate frequently with patients by telephone, including outreach and scheduling support.
  • Perform other duties as assigned by the Office Manager.
  • Screen patients and employees upon entry, as needed.
  • Check patients in and out and room patients while following social-distancing guidelines.
  • Wear appropriate personal protective equipment (PPE).
  • Sanitize and clean assigned areas as needed.

Benefits

  • Incentive plans with an opportunity to earn up to an additional $2 per hour.
  • Career advancement opportunities.
  • Paid holidays, vacation, floating holiday, and personal time off.
  • Medical, dental, short-term disability, long-term disability, life insurance, and other voluntary benefits for employees working 30 or more hours per week.
  • Up to 40% off products and cosmetic procedures.
  • 401(k) matching.
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