Medical Business Associate - Family Practice Clinic

Munson Healthcare•Grayling, MI

6d•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families, helping create an exceptional care experience. The role obtains and verifies patient and insurance information and accurately enters it into the registration system. It schedules appointments, including return office visits, referrals, and diagnostic testing or procedures. The associate greets patients professionally in person and by telephone and responds effectively to patients and their families. The position is based at the Family Practice Clinic at 1250 E. Michigan Ave., Grayling, Michigan. It is scheduled for 40 hours per week, Monday through Friday. Clinic hours are 7:00 a.m. to 7:00 p.m.; schedules vary, with some shifts beginning at 7:00 a.m. and others ending at 5:00 p.m., 5:30 p.m., or 7:00 p.m. A $2,700 sign-on bonus is offered, subject to terms and conditions.

Requirements

High school graduate or GED.
For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
For the Associate level: six months to one year of customer service experience, typically gained through prior work with the public with minimal supervision.
Proficiency in typing and Windows, and experience using multiple computer systems.

Nice To Haves

Associate degree preferred.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.