Medical Business Associate - Family Practice Clinic
About The Position
The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at a family practice clinic. The role helps create an exceptional care experience through professional, efficient interactions. Responsibilities include obtaining and verifying patient and insurance information, accurately entering information into the registration system, scheduling appointments, and greeting and assisting patients in person and by telephone. The position is based at 1250 E. Michigan Ave., Grayling, Michigan. It is scheduled for 40 hours per week, Monday through Friday. The clinic operates from 7:00 a.m. to 7:00 p.m.; schedules vary, with some shifts beginning at 7:00 a.m. and others ending at 5:00 p.m., 5:30 p.m., or 7:00 p.m. A $2,700 sign-on bonus is offered, subject to terms and conditions.
Requirements
- High school diploma or GED.
- For the Specialist level: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Associate level: six months to one year of customer service experience, typically gained through prior work with the public with minimal supervision.
- Proficiency in typing and Windows, and experience with multiple computer systems.
- Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella.
- Employees must receive a flu vaccine during the flu season in the year they are hired and annually thereafter, unless they receive an approved medical or religious exemption.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Obtain and verify required patient and insurance information.
- Accurately enter patient and insurance information into the registration system.
- Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
Benefits
- $2,700 sign-on bonus, subject to terms and conditions.
- Tuition reimbursement.
- In-person and online development opportunities.
- Access to a career hub.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
