Medical Business Associate - Neurosurgery Clinic
About The Position
The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at the Neurosurgery Clinic. This role helps establish an exceptional care experience through personal interaction and efficient service. The associate obtains and verifies required patient and insurance information and accurately enters it into the registration system. The role also schedules appointments, including return office visits, referrals, and diagnostic testing or procedures, and greets and assists patients and families professionally in person and over the telephone.
Requirements
- High school graduate or GED.
- For the standard role: 6 months to 1 year of customer service experience, usually gained through prior work with the public with minimal supervision.
- Proficient in typing and Windows, with experience using multiple computer systems.
- For the Specialist role: a minimum of two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Specialist role: high school graduate or GED.
Nice To Haves
- Associate degree preferred for the Specialist role.
Responsibilities
- Obtain and verify required patient and insurance information.
- Accurately enter information into the registration system.
- Schedule return office visits, referrals, and diagnostic testing or procedures.
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
Benefits
- Tuition reimbursement
- In-person and online development opportunities
- Access to a career hub
- Full benefits
- Paid holidays
- Generous PTO
- Employee discounts
- Free individual retirement counseling
- Free wellness platform for employees and their families
- Personalized support for personal or family challenges
- $2,700 sign-on bonus (terms and conditions apply)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
