Medical Business Associate (Receptionist) - Gaylord Ambulatory Surgery Center
Munson Healthcare•Gaylord, MI
•Onsite
About The Position
The Medical Business Associate (Receptionist) is the first point of contact for patients and their families at Gaylord Ambulatory Surgery Center. The role helps create an exceptional care experience through professional, efficient interactions. The associate obtains and verifies required patient and insurance information and accurately enters it into the registration system. The role also schedules appointments, including return office visits, referrals, and diagnostic testing or procedures, and responds effectively to patients and families in person and by telephone.
Requirements
- High school graduate or GED.
- Six months to one year of customer service experience, usually gained through prior work with the public with minimal supervision.
- Proficiency in typing and Windows.
- Experience with multiple computer systems.
Responsibilities
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
- Obtain and verify required patient and insurance information.
- Accurately enter patient and insurance information into the registration system.
- Schedule return office visits, referrals, and diagnostic testing or procedures.
Benefits
- Tuition reimbursement.
- In-person and online development opportunities.
- Access to a career hub.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
