Medical Business Associate / Receptionist - Charlevoix Surgeons
About The Position
The Medical Business Associate (Receptionist) coordinates and schedules operating room (OR) and endoscopy procedures, ensuring accurate and timely communication with patients, providers, and appropriate departments. As a first point of contact for patients and their families, the associate helps create an exceptional care experience. The role includes obtaining and verifying patient and insurance information and accurately entering it into the registration system; scheduling appointments such as return office visits, referrals, and diagnostic testing or procedures; and professionally greeting patients in person and over the telephone and responding effectively to patients and their families. The position is located at 14695 Park Ave Ste A, Charlevoix, Michigan. The schedule is 32 hours weekly, Monday through Friday, 8:30 a.m. to 5 p.m. A $7,200 sign-on bonus is offered, subject to terms and conditions.
Requirements
- High school graduate or GED.
- Proficient in typing and Windows, with experience using multiple computer systems.
Nice To Haves
- For the Specialist qualification: an associate degree is preferred.
- For the Specialist qualification: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Associate qualification: six months to one year of customer service experience, usually gained through previous work with the public with minimal supervision.
Responsibilities
- Coordinate and schedule operating room and endoscopy procedures.
- Ensure accurate and timely communication with patients, providers, and appropriate departments.
- Obtain and verify required patient and insurance information and enter it accurately into the registration system.
- Schedule return office visits, referrals, diagnostic testing, and procedures.
- Greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Benefits
- $7,200 sign-on bonus, subject to terms and conditions.
- Tuition reimbursement.
- In-person and online development opportunities and access to a career hub.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
