Medical Business Associate / Receptionist - Charlevoix Surgeons
About The Position
The Medical Business Associate (Receptionist) coordinates and schedules operating room (OR) and endoscopy procedures, ensuring accurate and timely communication with patients, providers, and appropriate departments. As the first point of contact for patients and their families, the associate helps create an exceptional experience of care, wellness, and healing through professional, efficient interactions. The role obtains and verifies required patient and insurance information and enters it accurately into the registration system. It schedules patient appointments, including return office visits, referrals, and diagnostic testing or procedures. The associate greets patients professionally in person and by telephone and responds effectively to patients and their families. The position is at Charlevoix Surgeons, 14695 Park Ave Ste A, Charlevoix, Michigan. The schedule is 32 hours weekly, Monday through Friday, 8:30 a.m. to 5 p.m. A $7,200 sign-on bonus is offered, subject to terms and conditions. Munson Healthcare requires employees to be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella, and to receive an annual flu vaccine or have an approved medical or religious exemption.
Requirements
- High school graduate or GED.
- For the Specialist qualification: at least two years of experience as a Medical Practice Business Associate or in a similar healthcare role.
- For the Associate qualification: 6 months to 1 year of customer service experience, typically gained through prior work with the public with minimal supervision.
- Proficient in typing and Windows, with experience using multiple computer systems.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Coordinate and schedule operating room and endoscopy procedures.
- Ensure accurate and timely communication with patients, providers, and appropriate departments.
- Obtain and verify required patient and insurance information and enter it accurately into the registration system.
- Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
- Greet patients professionally in person and over the telephone.
- Respond effectively to patients and their families.
Benefits
- $7,200 sign-on bonus, subject to terms and conditions.
- Tuition reimbursement and in-person and online development opportunities.
- Full benefits.
- Paid holidays.
- Generous paid time off.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for the employee and family.
- Personalized support for personal or family challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
