Medical Billing Coordinator

LifeStance Health

23d•$20 - $24•Remote

About The Position

The Medical Billing Coordinator is responsible for accurate, detailed, and thorough medical billing processes. Working in coordination with the team Lead, Supervisor, and Management, the coordinator collaborates with patients and office team members to ensure billing practices are complete and accurate. The role calls for someone who can work independently while meeting the needs of a national organization and demonstrate self-accountability in a virtual team environment. This is a remote position that can be performed from any US locality.

Requirements

High school diploma or GED equivalent.
At least two years of medical facility or medical office billing experience.
Ability to work both independently and in a team environment.
Experience using Microsoft Office products, including Outlook, Excel, and Teams.
Knowledge of full revenue cycle processes, insurance companies, Medicare, and Medicaid.
Strong attention to detail.
Awareness, inclusivity, sensitivity, and humility, with experience working with people from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture.

Nice To Haves

Experience with automated billing systems.

Responsibilities

Perform assigned duties professionally, interacting with insurance plans, clinics, patients, and team members as needed.
Maintain current information on correct and lawful billing practices for payers.
Participate in daily revenue cycle management (RCM) processes and monitor accurate, timely completion of team duties.
Stay up to date on RCM processes, National SOPs, processes, and policies.
Use available job aids, websites, programs, and resources.
Support leadership with daily, weekly, and monthly reporting as required.
Meet department productivity goals by completing a set number of accounts while meeting quality standards established by leadership.
Identify and communicate issues or opportunities related to system access, payer behavior, account workflows, or other RCM matters to the Team Lead or Supervisor.
Perform other duties as needed.