Medical Billing Coordinator

Sua Sponte Foundation•Memphis, TN

23d

About The Position

The Medical Billing Coordinator oversees and manages billing and coding operations at The Eye Experts. The role ensures accurate and timely medical claims, manages reimbursements, and maintains compliance with healthcare regulations. The coordinator works with clinical and administrative staff in a fast-paced environment and communicates with patients, healthcare providers, and insurance representatives. The Eye Experts provides ophthalmic treatments and procedures and emphasizes a patient-centered experience. The company is an equal opportunity employer that celebrates diversity and is committed to an inclusive environment for all employees.

Requirements

High school diploma or equivalent required.
At least 2 years of experience in medical billing, preferably in an ophthalmology or healthcare-related setting.
Strong working knowledge of insurance billing processes, CPT and ICD-10 coding, and medical terminology.
Excellent attention to detail and problem-solving skills, with the ability to process information accurately and efficiently.
Proficiency in billing software and electronic health records (EHR) systems.
Exceptional interpersonal and communication skills for interacting with patients, healthcare providers, and insurance representatives.
Ability to prioritize tasks and work independently in a fast-paced environment.

Nice To Haves

Associate's or bachelor's degree in healthcare administration, medical billing, or a related field.
Certification in medical billing and coding, such as CPC, CCS, or equivalent.
Experience with the specific software used at The Eye Experts.

Responsibilities

Manage and process patient billing and coding for eye care services, ensuring accuracy and compliance with insurance regulations.
Submit claims to insurance providers and follow up on outstanding claims to support timely resolution and payment.
Review and verify patient insurance information, determine eligibility and benefits, and provide accurate service estimates.
Collaborate with clinical and administrative staff to resolve billing discrepancies and maintain proper documentation.
Maintain organized patient billing records and ensure confidentiality and compliance with HIPAA regulations.
Stay current on industry trends, regulations, and coding guidelines.
Educate patients on billing processes, payment options, and insurance coverage as needed.
Generate and analyze billing reports to identify trends, discrepancies, and opportunities to improve billing practices.