Medical Biller

Access To Healthcare Network • Reno, NV

1d

About The Position

Access To Healthcare Network is seeking a full-time Medical Biller in Reno, Nevada. The role supports the organization’s mission to provide patients with accessible, affordable healthcare by managing billing services and supporting the practice’s financial health. The Medical Biller communicates with members, healthcare providers, and internal teams, helps members with billing questions, and evaluates financial information to determine healthcare eligibility and connect members with appropriate resources.

The position processes a high volume of claims while maintaining accuracy and meeting productivity targets. It includes reviewing and researching discrepancies, preparing and submitting claims to participating healthcare facilities, applying pricing and adjustments, following up on claims and balances, reconciling payments, updating account documents, and assisting with collections as needed. Work is documented in Salesforce and other database systems, in compliance with organizational policies and HIPAA guidelines. Standard hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. Work-from-home options are available.

Requirements

• Bilingual English/Spanish communication skills.
• At least 2 years of experience working with databases, electronic record systems, and software applications.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• High school diploma or equivalent.
• Strong verbal and written communication skills and a customer-service mindset.
• Attention to detail and commitment to accuracy.
• Organizational skills to prioritize workloads, manage multiple priorities, and work effectively under pressure.
• Ability to exercise sound judgment when working independently.
• Flexibility to adapt to changing assignments and schedules.
• Ability to pass a background check.
• Ability to work in a climate-controlled office, sit, stand, and use a computer for extended periods, perform repetitive movements, and lift or carry up to 30 pounds.

Nice To Haves

• Associate degree.
• At least 1 year of experience related to medical billing and claims processing.
• Experience in a healthcare, medical billing, insurance, or patient account environment.
• Proficiency in Salesforce or a similar CRM.
• Experience working with diverse and socioeconomically disadvantaged populations.
• Knowledge of healthcare terminology and eligibility determination processes.

Responsibilities

• Communicate with members, healthcare providers, and internal teams, and provide support throughout the billing process.
• Review billing discrepancies, research their causes, and identify solutions.
• Prepare and submit claims to participating healthcare facilities.
• Apply appropriate pricing and adjustments to claims.
• Follow up on outstanding claims to obtain payments and resolve balances.
• Assist members with billing questions.
• Evaluate financial information to determine healthcare eligibility and connect members with appropriate resources.
• Process a high volume of claims accurately while meeting productivity targets.
• Reconcile payments and update account documents.
• Assist with collection efforts as needed.
• Document work in Salesforce and other database systems while complying with organizational policies and HIPAA guidelines.

Benefits

• Medical and vision insurance at no cost to the employee.
• Health Savings Account HDHP (HSA) with an employer match of $35 per month.
• Dependent Care Flexible Spending Account (FSA).
• Low-cost health insurance options for dependents.
• Dental insurance.
• Free life insurance and long-term disability.
• Voluntary ancillary benefits.
• Four weeks of PTO in the first year.
• Work-from-home options.
• 14 annual holidays.
• Bereavement leave.
• Four weeks of paid parental leave.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED