Medical Assistant; Monona Family Medicine; 0.9 FTE

UnityPoint Health - Meriter Hospital•Monona, WI

84d

About The Position

The Medical Assistant (MA) is a member of the clinic’s patient care team, which includes registered nurses, clinic assistants, technicians, clerical staff, physician assistants, nurse practitioners, and physicians. The MA performs technical, patient-related, and clerical functions in the ambulatory setting and remains aware of the psychosocial needs of patients and families. The MA supports clinic operations and delivers patient care focused on safe, quality care in alignment with UnityPoint Health – Meriter’s values. The position may provide phlebotomy coverage as needed.

Requirements

Complete an accredited Medical Assistant program (one-year vocational school program), an accredited LPN program, or an accredited EMT program, or hold a current CMA, CCMA, or RMA certification.
Maintain current CPR certification.
Enjoy working with a variety of patient ages and conditions or diagnoses.
Demonstrate excellent organizational and internal and external service excellence skills.
Demonstrate exceptional verbal and written communication skills.
Present oneself professionally.
Work effectively in a fast-paced, changing environment with multiple priorities.
Work effectively both independently and as part of a team.
Prioritize work efficiently.
Recognize and respond to urgent needs in a timely manner.

Nice To Haves

Current certification or registration as a Medical Assistant or Licensed Practical Nurse.
Prior knowledge or experience in an ambulatory healthcare setting.
Knowledge of the Epic Electronic Health Record (EHR) System.
Prior knowledge or experience working with regulatory standards such as CMS or the Joint Commission.

Responsibilities

Perform technical, patient-related, and clerical functions in the ambulatory setting.
Remain aware of the psychosocial needs of patients and families.
Support clinic operations and deliver safe, quality patient care.
Fill in for phlebotomy as needed.