Medical Assistant Eye Institute Gastroenterology

Advocate Health • Winston-Salem, NC

8d • $22 - $33 • Onsite

About The Position

Advocate Health is seeking a motivated Certified Medical Assistant (CMA) to join its fast-paced Adult Gastroenterology Clinic. The Medical Assistant supports patient care by preparing and rooming patients, obtaining and documenting relevant health information and vital signs, performing laboratory procedures, assisting physicians and advanced practice professionals with procedures, and administering routine medications under approved orders or protocols. The role also supports care coordination, clinic flow, patient communication, and clinical quality measures while working within the Medical Assistant scope of practice and demonstrated competencies.

The position is full time, 40 hours per week, with a Monday–Friday schedule from 8 a.m. to 5 p.m. There are no weekend or holiday shifts, and the clinic is closed on medical center-observed holidays. Travel between GI departments in the Triad area may be required as needed. The pay range is $21.85–$32.80 per hour.

The role requires graduation from an accredited Medical Assistant program, current Medical Assistant certification from an approved organization, and Basic Life Support certification from the American Heart Association. One year of experience is preferred. The position involves frequent movement and lifting, possible exposure to mechanical, electrical, chemical, and biological hazards, and use of protective clothing and equipment as needed.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current Medical Assistant certification from an approved organization: AAMA CMA, NHA CCMA, NCCT NCMA, AMT RMA, American Allied Health RMA, NHCWA NCMSMA, NAHP NRCMA, or NRMA NRMA.
• Basic Life Support (BLS) certification for Healthcare Providers issued by the American Heart Association.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to meet physical demands including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.

Nice To Haves

• One year of experience is preferred.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
• Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
• Perform laboratory procedures, including tests and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
• Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician or APP orders or approved standing orders and protocols.
• Follow through on procedure and test requests, approved care algorithms, appointment scheduling, and referrals; refer questions to Registered Nurses and physicians or APPs as appropriate and relay information to patients as directed.
• Communicate with clinicians and other health care team members to support smooth clinic flow, adjusting as necessary, and communicate accurate and timely information to patients.
• Perform basic and advanced clinical support tasks within the specialty and demonstrated competencies, which may include suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols.
• Provide care appropriate to the ages and developmental needs of the patients served, consistent with departmental policies and procedures.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed