Medical Assistant 1 - Lennar Foundation Medical Center

University of Miami•Coral Gables, FL

About The Position

The Medical Assistant supports medical providers and assists with patients’ healthcare management and clinical procedures in a culturally competent manner, using evidence-based quality, safety, and service standards. Under the direct supervision and responsibility of a licensed physician, the role provides hands-on care while following regulatory requirements, standards of care, and institutional policies and procedures. The Medical Assistant responds to emergencies, demonstrates professionalism, monitors quality of care, and helps maintain a compassionate and healing environment in support of the University of Miami’s mission. The role provides compassionate care, supports patients’ individual and spiritual needs, and communicates with patients, families, and clinical team members. The Medical Assistant helps prepare patients and exam rooms, performs routine clinical tasks and tests, documents care, supports patient movement and transport, and assists with scheduling, supplies, inventory, and clerical work. Specific functions and competencies may be assigned by the unit designee, and a physician reviews and signs off on competencies and evaluations. Hospital-based Medical Assistants 2 are not permitted to administer medications. The position requires a high school diploma or equivalent, qualifying Medical Assistant education or accepted work experience with subsequent certification, recognized Medical Assistant credentials, at least two years of prior experience, active AHA Basic Life Support certification, and a Florida HIV/AIDS healthcare professional continuing education certificate.

Requirements

High school diploma or equivalent.
Medical Assistant certificate of completion from a program or institute accredited by a regional or national accreditation agency, approved by the U.S. Department of Education, or affiliated with an approved accrediting body. Work experience may be accepted in lieu of the education certificate, but post-education Medical Assistant certification must be presented or obtained.
Credentialed Medical Assistant certification from a recognized accrediting or certifying organization: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCA-accredited), or NRCMA (NAHP). If not held at hire, certification must be obtained within 12 months of hire as a condition of continued employment.
At least 2 years of previous experience.
Active American Heart Association Basic Life Support certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional Continuing Education certificate.
Strong and effective communication skills with patients, families, and the clinical team.
Ability to adapt and remain flexible in new, different, or changing environments.
Strong time-management skills, including the ability to prioritize and act proactively.
Ability to uphold professional ethics and maintain patient confidentiality.

Responsibilities

Provide compassionate, kind care and support patients’ individual needs and spiritual beliefs.
Create a safe, comfortable environment and build trusting relationships with patients and families by addressing discomforts and providing emotional support.
Prioritize and complete work requests safely, professionally, and on time; communicate clearly with patients, families, and team members, and seek assistance when needed.
Participate in unit or clinic programs, meetings, and the clinical preceptor program; contribute to positive morale and constructive conflict resolution.
Use available technology for communication, documentation, and locating clinical information, and maintain clinical knowledge and competencies through ongoing learning.
Follow State, Federal, University, and unit policies and regulatory requirements, including HIPAA; accommodate communication needs of patients with Limited English Proficiency.
Practice within the clinical scope of practice and follow ethical standards, therapeutic communication requirements, and patient privacy protections.
Prepare examination rooms with supplies, instruments, and materials, and assist providers with physical examinations.
Prepare patients for examinations with basic instructions and information, while observing medical and surgical asepsis.
Perform routine laboratory tests, take vital signs, perform EKGs and phlebotomy, and document findings in patient medical records.
Observe and report changes in patients’ signs or symptoms.
Administer medication safely as directed by a physician where permitted; Medical Assistants 2 in hospital-based units do not administer medications.
Assist with patient care activities such as walking, and escort or transport patients to hospital locations.
Clean and/or sterilize medical instruments using sterile technique.
Schedule patients for tests and complete required laboratory forms.
Provide patients with providers’ care instructions and information; maintain accurate and complete records and documentation.
Order, stock, and inventory supplies; assist with clerical duties and safeguard University assets.