Medical Assistant 1

University of Miami•Miami, FL

10d•Onsite

About The Position

The Department of Urology at the University of Miami is hiring a full-time Medical Assistant 1 to work on-site in Miami, Florida. The Medical Assistant performs multi-skilled tasks to support medical providers and assist with patients’ healthcare management and clinical procedures. The role provides hands-on patient care in a culturally competent manner, following evidence-based quality and safety standards, regulatory requirements, standards of care, and institutional policies. The MA works under the direct supervision and responsibility of a licensed physician, with tasks potentially overseen by a nurse or designated unit/clinic lead. The position emphasizes compassionate, professional care; clear communication with patients, families, and clinical team members; protection of patient privacy; and compliance with State and Federal requirements, including HIPAA. The MA contributes to team activities, maintains clinical competencies, and pursues ongoing professional development. In the Urology department, the MA supports urological procedures and patient intake, performs urinary catheter changes and insertions, bladder scans, urine testing, uroflow testing, and specimen preparation. The MA prepares and turns over exam and procedure rooms, maintains sterile fields when appropriate, and assists providers with procedures including cystoscopy, urodynamic studies, prostate biopsy, catheter placements and removals, bladder instillations, and PTNS treatments. Specific duties are competency-based and are subject to review and sign-off by the physician and the nurse or designee in charge. Medical Assistants working in hospital-based units do not administer medications.

Requirements

High school diploma or equivalent.
Graduation from an approved Medical Assistant educational program recognized by the U.S. Department of Education, subject to the stated exception for candidates with active MA certification.
An approved Medical Assistant certification: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NHA-NCCT), or NRCMA (NAHP). Candidates without an approved certification must provide proof of completion of an approved educational program and sign an agreement to obtain a national or statewide MA certification within 12 months of hire.
American Heart Association Basic Life Support (BLS) certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional Continuing Education certification.
Strong, effective communication skills with patients, families, and the clinical team.
Ability to adapt and remain flexible in new, different, or changing environments.
Strong time-management skills, including the ability to prioritize and act proactively.
Ability to uphold professional ethics and maintain patient confidentiality.
Knowledge of basic medical terminology.
Ability to perform duties within the clinical scope of practice and follow applicable standards, protocols, and procedures.

Responsibilities

Provide compassionate, hands-on care while respecting patients’ individual needs, beliefs, and practices.
Communicate clearly and promptly with patients, families, and appropriate team members, and seek assistance when needed.
Prioritize and complete multiple tasks safely, professionally, and in a timely manner.
Participate in unit or clinic programs and meetings and contribute to positive team relationships.
Use available technology for communication, documentation, and locating clinical information.
Maintain clinical knowledge and competencies through ongoing learning and professional development.
Comply with State and Federal regulatory requirements, HIPAA, University policies, and unit-level procedures.
Protect patient privacy and maintain ethical and professional standards.
Prepare examination rooms with appropriate supplies and assist providers with physical examinations.
Prepare patients for examinations with basic instructions and information about procedures.
Perform routine laboratory tests, vital signs, EKGs, and phlebotomy, and document findings in the medical record.
Observe and report changes in patients’ signs or symptoms.
Administer medication safely as directed by a physician where permitted; medication administration is not performed by MAs in hospital-based units.
Assist with patient care activities, including walking, and escort or transport patients to hospital locations.
Clean and sterilize medical instruments while following sterile technique.
Schedule patients for tests and complete required laboratory forms.
Provide patients with provider care instructions and information.
Maintain accurate and complete patient records and documentation.
Order, stock, and inventory supplies and assist with clerical duties.
Perform urological procedures, including urinary catheter changes and insertions.
Complete patient intake, including vital signs, height and weight, medical history, medication reconciliation, and screenings.
Perform bladder scans and document post-void residuals.
Perform urine dipstick testing and document results.
Prepare urine specimens for microscopy and culture, and collect and label specimens according to protocol.
Perform uroflow testing and document results.
Prepare exam and procedure rooms for cystoscopy, TRUS biopsy, catheter insertion, vasectomy, and urodynamics.
Assist providers with cystoscopy, urodynamic studies, prostate biopsy, catheter placements and removals, bladder instillations, and PTNS treatments.
Maintain a sterile field when appropriate and prepare and label specimens for pathology.
Clean and turn over procedure rooms following infection control protocols.
Prepare cystoscopy and biopsy trays and room patients in appropriate examination rooms.
Provide patients with an after-visit summary and ensure their questions are answered.
Perform opening and closing duties.