Medical Assistant 1

LIFELONG MEDICAL CARE • Berkeley, CA

10h • $22 - $22 • Onsite

About The Position

The Medical Assistant is part of a patient-centered care team providing urgent and primary care services in a community health center. Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the role assists medical providers with basic clerical and clinical tasks using Electronic Health Record systems. This is a full-time, benefit-eligible position at the West Berkeley Health Center in Berkeley, California, working year-round, including during school closure months. The position is represented by SEIU-UHW, and salaries and benefits are set by a collective bargaining agreement; employees must remain members in good standing as defined in that agreement.

LifeLong Medical Care is a multi-site Federally Qualified Health Center providing healthcare and social services to a diverse patient community. The organization offers integrated services including psychosocial support, referrals, chronic disease management, dental care, health education, and home visits.

Requirements

• High school diploma or equivalent and completion of an accredited Medical Assistant program.
• At least one year of experience in a community clinic or medical office setting.
• Current CPR certification from an AHA-approved organization.
• Proficiency in Microsoft Office and the internet.
• Ability to lift 25 pounds.
• Ability to prioritize competing work demands and tasks from clients or staff.
• Ability to work effectively and calmly under pressure in a positive, friendly manner.
• Strong organizational, administrative, and problem-solving skills, with flexibility and adaptability to change.
• Ability to seek direction or approval on essential matters while working independently and using professional judgment and diplomacy.
• Ability to work in a team-oriented environment with professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written communication skills, including the ability to work effectively and sensitively with people from diverse backgrounds.
• Professional conduct that reflects positively on LifeLong Medical Care.
• Ability to make appropriate use of other staff members’ knowledge, expertise, and connections.
• Creative, mature, proactive attitude and ability to identify opportunities for improvement.

Nice To Haves

• Bachelor’s degree in healthcare or a related field.
• Certification from one of the following: American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), or California Certifying Board of Medical Assistants (CCMA).
• Experience with Electronic Health Record and Electronic Practice Management systems.
• Experience working with people who are homeless, use substances, are HIV/AIDS-infected, or are psychologically impaired.
• Demonstrated ability and sensitivity in providing services to people who are disabled, homeless, use substances, are HIV/AIDS-infected, and/or are psychologically impaired.
• Bilingual in English and Spanish or Arabic.

Responsibilities

• Document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, and patient tracking in an Electronic Health Record system.
• Support patient flow by rooming patients promptly and monitoring exam-room availability and timing.
• Provide front-desk backup, including answering telephones, medical reception, financial eligibility, cashiering, and medical records.
• Complete patient discharge tasks such as referral forms, prescription-filling instructions, appointments, copying forms, and other required activities.
• Participate in team meetings and case conferences, and cross-train in financial eligibility, cashiering, and telephone operations.
• Prepare exam rooms before and after examinations according to clinic infection-control procedures.
• Administer vaccine injections and perform basic in-clinic laboratory tests as ordered by a provider, including urine dipstick, hemoglobin A1C, hemoglobin, rapid strep, pregnancy, and glucose tests.
• Perform phlebotomy as needed.
• Perform EKG, ear lavage, audiometry, and other tests as necessary.
• Assist practitioners during examinations and provide patient education and information as instructed by clinic practitioners and protocols.
• Participate in home visits and street outreach to provide services.
• Participate in internal quality-improvement teams and work proactively on initiatives aligned with organizational goals, laws, regulations, and accreditation standards.
• Maintain adequate supplies and forms in clinic areas and at the MA Station by regularly checking stock levels.
• Clean, sterilize, and stock reusable instruments as needed.
• Test medical and laboratory equipment in accordance with regulatory guidelines.
• Keep clinic areas neat and clean.
• Perform other duties assigned by the supervisor.

Benefits

• Medical, dental, and vision coverage, including dependent and domestic partner coverage.
• Generous leave benefits, including ten paid holidays.
• Flexible Spending Accounts.
• 403(b) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED