Medical Assistant 1 - Lennar Foundation Medical Center

University of Miami•Coral Gables, FL

About The Position

The Medical Assistant supports medical providers by performing clinical and administrative tasks and assisting with patient care under the direct supervision and responsibility of a licensed physician. The role contributes to safe, compassionate, culturally competent care while following evidence-based standards, regulatory requirements, institutional policies, and the University of Miami’s mission and values. The Medical Assistant works with the Nurse Manager, Nurse Supervisor, Charge Nurse, or designated unit or clinic lead to support safe care delivery. The position fosters a trusting, healing environment for patients and families by communicating clearly, offering emotional support, respecting patients’ beliefs and needs, and managing requests in a timely and professional manner. The Medical Assistant collaborates with the clinical team, seeks help when needed, participates in team and clinic activities, uses available technology for communication and documentation, and maintains professional knowledge and competencies. The role requires protecting patient privacy, complying with HIPAA and other applicable regulations, and working within the defined clinical scope of practice. Clinical and administrative work includes preparing examination rooms and patients, assisting providers during examinations, performing routine laboratory tests and specified clinical procedures, documenting patient information, supporting patient mobility and transport, handling instruments and supplies, scheduling tests, and completing related forms. Specific functions and competencies may be assigned according to the unit. Medical Assistants working in hospital-based units do not administer medications.

Requirements

High school diploma or equivalent.
Medical Assistant certificate of completion from a program or institute accredited by a regional or national accreditation agency, approved by the U.S. Department of Education, or affiliated with an approved accrediting body. Relevant work experience may be accepted in lieu of this education certificate, but a post-education Medical Assistant certification must be presented or obtained.
Credentialed Medical Assistant certification from a recognized certifying body: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCA-accredited), or NRCMA (NAHP). If not held at hire, certification must be obtained within 12 months of hire as a condition of continued employment.
Minimum of 2 years of previous experience.
Active American Heart Association Basic Life Support certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional Continuing Education Certificate.
Strong, effective communication skills with patients, families, and the clinical team.
Ability to adapt and remain flexible in new, different, or changing environments.
Strong time-management skills, including the ability to prioritize and act proactively.
Ability to uphold professional ethics and maintain patient confidentiality.

Responsibilities

Provide compassionate, patient-centered care and help create a safe, comfortable environment for patients and families.
Communicate clearly and promptly with patients, families, and appropriate members of the clinical team; seek assistance when needed.
Prioritize and complete work safely, professionally, and in a timely manner, and participate in team-building and clinic programs or meetings.
Use available technology for communication, documentation, and locating relevant clinical information.
Maintain clinical competencies and professional knowledge, accept and provide constructive feedback, and support ongoing professional development.
Comply with HIPAA, applicable State and Federal requirements, institutional policies, ethical standards, and patient confidentiality requirements.
Assist providers with physical examinations by preparing rooms, supplies, instruments, and materials.
Prepare patients for physician care by providing basic instructions and information about examination procedures.
Perform routine laboratory tests, take vital signs, perform EKGs and phlebotomy, and document findings in the patient’s medical record.
Observe and report changes in patients’ signs or symptoms.
Administer medication safely as directed by a physician, except that Medical Assistants in hospital-based units do not perform medication administration.
Assist with patient care activities such as walking, and escort or transport patients to hospital locations.
Clean and sterilize medical instruments in accordance with sterile technique.
Schedule patients for tests and complete required laboratory forms.
Provide patients with provider care instructions and information.
Maintain accurate and complete patient records and documentation.
Order, stock, and inventory supplies, and assist with clerical duties.
Safeguard University assets and follow University and unit-level policies and procedures.