Medical Assistant or Licensed Practical Nurse

Franklin County Medical Center•Preston, ID

About The Position

The Medical Assistant works in the Specialty Clinic and provides patient care under the direction of a physician. The position is safety-sensitive and requires adherence to applicable facility policies, infection-control protocols, and HIPAA privacy and security requirements. The role supports clinic operations and patient care, including accurate and timely documentation in the electronic medical record (EMR), patient intake and communication, clinical procedures, and coordination of referrals, laboratory services, and surgical scheduling. The position requires travel at least one day per week to additional clinic locations to support patient care, with possible travel to other facilities for training.

Requirements

Current Basic Life Support (BLS) certification.
Working knowledge of nursing, healthcare safety, state and federal regulations, and regulatory processes.
Knowledge of laboratory equipment use and care, medical terminology, basic physiology, aseptic procedures, and basic typing or computer mechanics.
Knowledge of CPT and ICD-10 coding procedures.
Knowledge of medications and injection procedures.
Excellent oral and written communication skills in English.
Strong interpersonal and conflict-resolution skills, including the ability to interact effectively with people from differing backgrounds.
Excellent organizational skills and attention to detail.
Excellent time-management skills and ability to manage multiple projects.
Strong analytical and problem-solving skills, with the ability to prioritize and delegate tasks when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Proficiency with, or ability to quickly learn, the organization's EMR, medical equipment, other technologies, and applicable software.
Proficiency in faxing, emailing, and Google Suite.
Ability to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies.
Regular and predictable attendance.
Ability to sit, bend, stoop, and stretch; operate office equipment; read and interpret reports and data; and navigate throughout the department's facilities.
Manual dexterity and eye-hand coordination sufficient to operate keyboards, office equipment, and complex or delicate equipment with precision.
Ability to frequently lift or carry up to 50 pounds.
Ability to work in a medical office and hospital setting and travel to other clinic locations at least one day per week.

Nice To Haves

Medical Assistant, Certified Nurse Assistant, or Licensed Practical Nurse certificate.
One year of experience in a medical office environment.
A service-minded work ethic, positive and upbeat attitude, and ability to adapt to ambiguity and change.

Responsibilities

Document patient care and interactions appropriately and in a timely manner in the EMR, following clinic policy, management direction, and the Timely Documentation Protocol.
Receive and direct phone calls, schedule appointments, check patients in and out, obtain and update patient information, and ensure forms and consents are completed.
Assist with referrals and arrange laboratory services.
Prepare patients for examination, take vital signs, record health history, and conduct intake procedures, including assessment of injuries or symptoms and relevant medical history.
Perform routine specimen collection and tests, and instruct patients in sample collection and other tests.
Conduct telephone assessments and provide advice or instruction; promptly answer phone messages and document communications. Call patients with test results when permitted by clinical procedures.
Complete surgical scheduling and boarding slip documentation.
Assist physicians with medical treatments, procedures, and examinations.
Prepare examination rooms, equipment, and instruments; disinfect rooms between patients; and maintain exam-room supplies and medical inventory.
Collect data from patients and medical records to support improvement of health care services.
Protect confidential information and comply with HIPAA requirements.
Follow infection-control policies and protocols and wear required personal protective equipment.
Travel to additional clinic locations at least one day per week to support patient care and accurately document treatments in the patient's record at the primary clinic location.
Perform other related duties as assigned.