Medical Assistant: Sign on Bonus $3500

GoHealth Urgent Care - UCSF Health•Hartford, CT

About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role supports patient check-in and registration, gathers patient information and vital signs, prepares examination rooms, collects blood samples, and prepares specimens for laboratory analysis. It also involves front-desk and patient-flow support, point-of-care testing, equipment and supply upkeep, and maintaining medical records and quality-control documentation. The position is with Hartford HealthCare-GoHealth Urgent Care, which operates urgent care centers across Connecticut. The stated base salary range is $20.00–$24.25 per hour, and external candidates may be eligible for a sign-on bonus of up to $3,500. Candidates without an approved Medical Assistant certification at hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant. CPOE certification for order entry is required within two weeks of the start date.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
For candidates with under one year of Medical Assistant experience, one of the following certifications is required at hire: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
In lieu of an approved Medical Assistant certification, candidates may qualify at hire with at least one year of work experience as a Medical Assistant in a hospital or urgent care setting, or at least one year of phlebotomist experience.
In lieu of an approved Medical Assistant certification, the posting also accepts graduation from an accredited school of nursing, LPN or RN status, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Ability to perform basic Medical Assistant duties.
Ability to type quickly and demonstrate basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program preferred.
Medical Assistant experience preferred.
Front Desk experience preferred.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Measure preliminary physical indicators, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.