Medical Assistant: Sign on Bonus $3500

GoHealth Urgent Care • Branford, CT

4d • $20 - $24

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role includes managing patient check-in and registration, interviewing patients, measuring vital signs, and recording information in patient charts. The Medical Assistant also draws and collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms for patient examinations.

The position combines clinical support with front-desk and administrative responsibilities at an urgent care center. Duties include patient registration and insurance verification, appointment scheduling, coordinating referrals, answering patient questions and calls, supporting patient flow, conducting point-of-care tests, maintaining supplies and medical records, and carrying out opening and closing procedures. The Medical Assistant also performs and documents equipment controls and calibration, maintains quality assurance and quality control logs, and supports equipment maintenance and repairs.

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
• One approved Medical Assistant certification is required for candidates with under one year of Medical Assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, accepted qualifications include at least one year of Medical Assistant experience in a hospital or urgent care setting, or at least one year of phlebotomist experience.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• In lieu of an approved Medical Assistant certification, the employer also accepts graduation from an accredited school of nursing or LPN/RN status, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
• CPOE certification for order entry is required within two weeks of the start date.
• Ability to perform basic Medical Assistant duties.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all persons fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program preferred.
• Medical Assistant experience preferred.
• Front Desk experience preferred.

Responsibilities

• Conduct patient registration, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep them informed of their status.
• Inform technical staff about patient flow.
• Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests and measure vital signs, including blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain inventory levels and regularly check supply expiration dates.
• Maintain medical records and scan charts to patient files.
• Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
• Ensure the reception area is well maintained.
• Conduct courtesy follow-up calls to patients.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Bonus opportunity of up to $600 per month.
• Growth opportunities.
• Sign-on bonus up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED