Medical Assistant. Mid Ohio Internal Medicine

University Hospitals•Ashland, OH

About The Position

The Medical Assistant provides clinical and administrative support in an outpatient setting. Duties include rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care. The position also includes department-specific front desk duties, such as scheduling patients and collecting and verifying payor information and other patient documentation. The Medical Assistant performs patient-centered care delegated by a provider and helps provide a safe environment for patients. The employee must comply with organizational policies and standards and safely and securely maintain patients’ Protected Health Information (PHI), including following annual training, the UH Code of Conduct, and applicable policies and procedures. Other duties may be assigned, and the department provides specific responsibilities during orientation. The schedule may be Monday through Friday; the current schedule is four 10-hour days, Tuesday through Friday. There are no weekend or holiday shifts. The schedule may change depending on clinic needs. Travel requirements are listed as 10%25.

Requirements

  • Completion of a Medical Assistant Program.
  • High school equivalent or GED.
  • Ability to communicate effectively with people from varied socioeconomic backgrounds.
  • Ability to organize changing work assignments.
  • Basic patient care skills.
  • Patient-focused approach.
  • Positive attitude and willingness to learn.
  • Computer skills.

Nice To Haves

  • At least 1 year of clinical experience as a Medical Assistant (strongly preferred).
  • Knowledge of medical terminology.
  • Certified Medical Assistant (CMA) certification.
  • Basic Life Support (BLS) certification, preferred within 90 days.

Responsibilities

  • Facilitate unit operations by managing patient flow.
  • Perform department-specific front desk duties, including scheduling patients and collecting and verifying patient payor information and other patient documentation.
  • Perform patient-centered care delegated by a provider.
  • Provide a safe environment for patients.
  • Comply with all policies and standards.
  • Safely and securely maintain patients’ Protected Health Information (PHI) in accordance with training, the UH Code of Conduct, and applicable policies and procedures.
  • Perform other duties as assigned.
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