Medical Assistant - Internal Medicine

Summit Health•New Britain, CT

1d•$21 - $26

About The Position

The Medical Assistant (MA) assists physicians, PAs, and NPs with clerical duties, patient flow, patient care, and procedures. The role includes preparing and cleaning examination rooms, helping patients through visits, obtaining and documenting vital signs, updating medication and allergy information in the EHR, and supporting prescription and referral processes. The MA also schedules appointments, handles calls and messages, maintains supplies and equipment, reconciles encounters, enters orders, and provides scribing services. The position requires care consistent with patients’ age, cultural, spiritual, and developmental needs, adherence to the scope of practice and safety precautions, and timely communication of concerns to a supervisor or manager. Travel to satellite locations may be required.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Ability to communicate in English, both orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

Basic Life Support (BLS) certification.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation and relevant information for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer and direct telephone calls and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters accurately and daily according to policy.
Communicate problems, concerns, or issues promptly and appropriately to the supervisor and/or manager.
Work within the scope of practice.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight.
Review and update medication lists and document allergies in the EHR; follow prescription control and refill procedures.
Use EHR tasking appropriately and promptly.
Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
Provide referrals and consultation orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transitions of care to urgent care centers or hospitals.
Demonstrate flexibility with various work schedules.
Recognize and perform duties that need to be completed even if they have not been directly assigned.
Provide scribing services.
Perform other duties as assigned.