Medical Assistant - Internal Medicine

Summit Health•Newington, CT

1d•$21 - $26

About The Position

The Medical Assistant (MA) assists physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, procedures, and scribing. The role supports patient visits by preparing examination rooms and relevant information, escorting patients, obtaining and documenting vital signs, updating medication and allergy information in the Electronic Health Record (EHR), and assisting with orders, referrals, and appointments in the Practice Management System (PMS) and EHR. The Medical Assistant also answers calls, maintains supplies and equipment, reconciles encounters, and helps facilitate transitions of care to urgent care or a hospital. The position requires adherence to scope of practice, universal safety precautions, and department policies, as well as flexibility with work schedules and travel to satellite locations as needed.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

Basic Life Support (BLS) certification.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure patients are properly prepared for visits.
Prepare pertinent information needed for patient visits.
Communicate and provide care consistent with patients' age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues to the Supervisor and/or Manager promptly and appropriately.
Work within the scope of practice.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, in the EHR.
Review and update medication lists and accurately document allergies in the EHR.
Follow prescription control and prescription refill procedures.
Use EHR tasking appropriately and promptly.
Enter orders and schedule appointments in the PMS and EHR.
Provide referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transitions of care to urgent care or a hospital.
Provide scribing services.
Demonstrate flexibility with various work schedules.
Perform other assigned duties and recognize and perform duties that need to be done even when not directly assigned.
Travel to satellite locations as needed.