Medical Assistant - Direct Primary Care - Broken Arrow

Saint Francis Health System•Broken Arrow, OK

11d•Onsite

About The Position

The Medical Assistant assists providers with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to its duties. This position is at Direct Primary Care - Broken Arrow 460 - Warren Clinic in Broken Arrow, Oklahoma, and is designated safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of a program, one year of related clinical patient care experience within the last five years is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses and complete encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, independently and according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and other protocol-based tasks.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medications and intramuscular injections as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Apply advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and contribute as an engaged team member.