Medical Assistant - SRS San Diego Main/Float Pool - Neurology - Full-Time - Day Shift - Temporary

Sharp HealthCare•San Diego, CA

About The Position

The Medical Assistant assists patients, staff, and physicians to maintain efficient operations and strong customer service while providing quality care to a designated patient population. The position is based in the Neurology department and may involve assisting other departments and traveling to other sites as business needs arise. It is temporary, with an expected end date of November 2027. The role involves clinical support within the employee’s scope of practice, including preparing patients for examinations and procedures, administering medications safely, documenting care, communicating patient concerns to physicians, and supporting patient education. The Medical Assistant also helps maintain department efficiency through telephone message management, patient-flow monitoring, scheduling and authorization tasks, inventory, quality initiatives, and front-desk support. The position requires proficiency with department equipment and information systems, accurate typing, and the ability to respond appropriately to urgent and emergent situations.

Requirements

Certificate of completion of a Medical Assistant Program.
American Heart Association Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification; required.
Demonstrated proficiency in clinical skills and office procedures.
Proficiency in medication administration.
Ability to type at least 30 words per minute with 0–2 errors and proofread work.

Nice To Haves

One year of Medical Assistant experience in a related clinical area.
Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

Assist patients, staff, and physicians in maintaining efficient operations, customer service, and quality care.
Demonstrate clinical knowledge and skills in the assigned area and within scope of practice.
Perform or assist with tests and procedures; prepare patients for examinations and procedures.
Administer medications safely and accurately according to guidelines and written orders, with licensed-person verification and required documentation.
Obtain complete and accurate consent for procedures or surgery and prepare and label biopsies accurately.
Document patient care accurately and according to protocol.
Listen to patients, gather relevant information, recognize urgency, route concerns to physicians, and return phone calls according to physician instructions.
May schedule patient appointments and review provider-approved teaching materials or written instructions with patients.
Follow universal precautions and infection-control policies and procedures.
Assist Patient Service Representatives with front-desk issues, including scheduling and telephone management.
Participate in clinical projects as directed by the physician or manager and act as a positive role model.
Organize daily work, monitor patient flow and physician schedules, and complete tasks to meet quality and service standards.
Manage telephone messages promptly, troubleshoot problem calls, and complete work within assigned hours.
Use good judgment to prioritize patient needs and respond calmly to urgent and emergent situations.
Maintain readiness of reports and information for patient visits and maintain appropriate supply levels.
Participate in and prepare for site inspections and inventories; complete department inventories according to guidelines.
Enter authorizations and schedule surgeries and procedures accurately and promptly.
Assist other departments and travel to other sites as staffing or business needs require.
Complete Quality Assurance assignments and support quality initiatives, including P4P, BMI, and DataMart.
Use department equipment and information systems, activate emergency procedures when needed, and complete AEHR tasks within prescribed timelines.
Demonstrate proficiency typing at least 30 words per minute with 0–2 errors and proofread work.
Support front-desk responsibilities and apply knowledge of insurance, utilization review, and scheduling requirements.