About The Position

Assists patients, staff, and physicians to maintain efficient operations and high-quality customer service while providing quality care to a designated patient population. This per diem role supports the SRS Ob/Gyn Float Pool on a day shift, with variable start and end times and no weekend or on-call requirements. The role may require assisting in other departments and traveling to other sites as business needs arise. The Medical Assistant performs clinical and office procedures within scope of practice, prepares patients for examinations and procedures, administers medications safely, documents care, supports patient communications and scheduling, and assists with department operations, quality initiatives, equipment, and information systems.

Requirements

  • Certificate of completion of a Medical Assistant Program.
  • AHA Basic Life Support for Healthcare Professionals (AHA BLS Healthcare) certification from the American Heart Association; required.
  • Demonstrated proficiency in clinical skills and office procedures.
  • Proficiency in medication administration.
  • Ability to type at least 30 words per minute with 0–2 errors and proofread work.

Nice To Haves

  • One year of Medical Assistant experience in a related clinical area.
  • Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
  • Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

  • Demonstrate clinical knowledge and skills within the assigned area and scope of practice, and assist with tests and procedures.
  • Administer medications safely and accurately according to guidelines and written orders; verify and document medication administration using two patient identifiers.
  • Prepare patients for examinations and procedures, obtain complete consent, and prepare and label biopsies accurately.
  • Document patient care accurately and according to protocol; complete AEHR tasks within prescribed timelines.
  • Listen to patients, collect relevant information, recognize urgency, route concerns to physicians, and return calls according to physician instructions.
  • May schedule patient appointments and review provider-approved teaching materials or written instructions with patients in partnership with a physician.
  • Follow universal precautions and infection-control policies and procedures.
  • Assist PSRs with front-desk issues, including scheduling and telephone management.
  • Maintain positive service delivery and participate in clinical projects as directed by a physician or manager.
  • Organize daily work, monitor patient flow and physician schedules, prioritize patient needs, and complete tasks within assigned hours.
  • Manage telephone messages promptly, troubleshoot problem calls, and ensure reports and information are ready for patient visits.
  • Maintain appropriate supply levels, use supplies cost-consciously, and participate in site inspections and inventories.
  • Enter authorizations and schedule surgeries and procedures accurately and promptly.
  • Assist in other departments and travel to other sites as staffing and business needs require.
  • Complete Quality Assurance assignments and support quality initiatives such as P4P, BMI, and DataMart.
  • Operate and maintain department equipment, demonstrate knowledge of information systems, and activate emergency procedures according to protocol.
  • Demonstrate typing proficiency of at least 30 words per minute with 0–2 errors and proofread work.
  • Apply knowledge of insurance, utilization review, scheduling requirements, and front-desk responsibilities.
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