Medical Assistant - SRS Medical Specialties Float Pool - Per Diem - Day Shift

Sharp HealthCare•San Diego, CA

About The Position

The Medical Assistant assists patients, staff, and physicians to maintain efficient operations and strong customer service while providing quality care to a designated patient population. This role supports clinical care and office operations in the SRS Medical Specialties Float Pool and may assist in other departments or travel to other sites as business needs arise. The position involves preparing patients for examinations and procedures, performing and assisting with clinical tasks within scope of practice, administering medications safely, documenting patient care, coordinating communications and appointments, and supporting department efficiency and quality initiatives. The Medical Assistant also helps maintain equipment and supplies, completes required administrative and quality tasks, and responds appropriately to urgent or emergent situations.

Requirements

Completion of a Medical Assistant Program.
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification from the American Heart Association; required.
Demonstrated proficiency in clinical skills and office procedures.
Proficiency in medication administration.
Ability to type at least 30 words per minute with 0–2 errors and proofread work.

Nice To Haves

One year of Medical Assistant experience in a related clinical area.
Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
Hospital Corpsman (HM) experience or qualification with the U.S. Navy.

Responsibilities

Assist patients, staff, and physicians to support efficient operations, customer service, and quality care.
Demonstrate clinical knowledge and skill within scope of practice and perform or assist with tests and procedures in the assigned department.
Administer medications safely and accurately according to guidelines and written orders, verify patient identity, and document medications administered.
Prepare patients for examinations or procedures; obtain complete and accurate consent when required; and prepare and label biopsies accurately.
Document patient care accurately according to protocol and complete AEHR tasks within prescribed timelines.
Listen to patients, collect relevant information, assess urgency, route concerns to physicians, and return phone calls according to physician instructions.
May schedule patient appointments and review provider-approved teaching materials or written instructions with patients in partnership with a physician.
Use universal precautions and follow infection-control policies and procedures.
Assist PSRs with front-desk issues, including scheduling and telephone management.
Participate in clinical projects as directed by a physician or manager and act as a positive role model for appropriate service delivery.
Organize and complete daily responsibilities, monitor patient flow and physician schedules, and prioritize patient needs as circumstances change.
Manage telephone messages promptly, troubleshoot problem calls, and complete work within assigned hours.
Follow procedures for entering OCM and using IDX; ensure reports and information are ready for patient visits.
Maintain appropriate supply levels, use supplies cost-consciously, participate in site inspections and inventories, and complete department inventories according to guidelines.
Enter authorizations and schedule surgeries and procedures accurately and promptly.
Assist in other departments and travel to other sites as business needs arise.
Complete Quality Assurance assignments and support quality initiatives such as P4P, BMI, and DataMart.
Demonstrate knowledge of department equipment and information systems, activate emergency procedures when needed, and operate and maintain department equipment.
Support new applications and policies, including AEHR and abbreviation policies.
Demonstrate proficient and accurate typing, proof work, and support insurance, utilization review, scheduling, and front-desk responsibilities.