Medical Assistant- OB/GYN (Per Diem)

BMC Software•Boston, MA
•$24 - $29

About The Position

The Medical Assistant provides administrative and clinical support in the OBGYN Clinic. In the clinical area, under the direction and supervision of a Registered Nurse and in accordance with hospital policies, procedures, protocols, and standards of practice, the Medical Assistant participates in patient care. In the administrative area, the Medical Assistant gathers information for registration, schedules appointments, verifies demographic and financial information, and helps facilitate patient flow in the ambulatory setting. Clinical duties include performing EKGs and basic patient testing, collecting and documenting patient data, collecting and transporting specimens, assisting nurses and other health team members during treatments and procedures, supporting GPU abortion and procedure services, making patient reminder calls, distributing blood pressure cuffs when applicable, and maintaining equipment, supplies, logs, and records. The Medical Assistant protects patient autonomy, dignity, confidentiality, and rights; provides respectful, non-discriminatory, age-appropriate care; follows safety procedures; and performs other duties as needed. Clerical duties, under the direction of the Practice Manager or Clinic Coordinator, include collecting and entering registration information; verifying insurance, eligibility, demographics, and coverage; obtaining required authorizations; maintaining patient charts and clinic records; scheduling and coordinating appointments; preparing forms and paperwork; handling mail and medical record requests; entering charges and diagnosis codes as directed; and supporting patient flow. The role must adhere to BMC’s RESPECT behavioral standards and confidentiality protocols.

Requirements

  • High school diploma or GED and a Certificate in Medical Assisting.
  • EKG, phlebotomy, and clinical skills gained through training at an accredited school.
  • Good communication skills in English.
  • Basic computer proficiency, including the ability to access, enter, and interpret computerized data and information.
  • Ability to maintain strict confidentiality of sensitive information.

Nice To Haves

  • Prior medical assistant experience is preferred; on-the-job training is available.
  • Additional language skills are a plus.

Responsibilities

  • Perform electrocardiograms (EKG).
  • Assist with billing on a regular basis.
  • Collect and document patient data, including vital signs, weights, and reason for visit, in accordance with department documentation standards.
  • Perform basic patient testing, including guaiac, sugar and acetone, urine pH, finger-stick glucose, oxygen saturation, leg/girth measurements, visual acuity, and peak flow tests.
  • Collect, label, and send or transport specimens with appropriate laboratory slips or requisitions.
  • Assist nurses and health team members during complex treatments and procedures, including preparing and setting up examinations or treatments and assisting during procedures.
  • Be available to assist with GPU abortion and procedure services and with patient reminder and other phone calls.
  • Distribute Rimidi blood pressure cuffs when applicable.
  • Check inventories; restock, replace, and assemble patient equipment and supplies; and maintain equipment logs and records.
  • Use computer terminals to access or enter patient information, laboratory results, x-ray information, and other automated requests, and communicate findings to appropriate healthcare team members.
  • Perform initial cleaning and decontamination of equipment and materials and arrange terminal cleaning as appropriate.
  • Secure patients’ personal property and belongings according to procedures, including labeling equipment and supplies.
  • Control and direct patient flow.
  • Gather patient information for registration, schedule appointments, verify demographic and financial information, and facilitate patient flow in the ambulatory setting.
  • Interview patients and enter required financial and demographic information into the online registration system.
  • Verify third-party insurance coverage, day-of-service eligibility, coverage types, and whether prior approval is required; obtain and enter approvals when necessary.
  • Verify and update demographic, insurance, and provider information at every visit, and assign medical record numbers to new patients.
  • Enter charge codes and update diagnosis codes in the patient account system as directed and appropriate.
  • Maintain clinic files and patient records; screen charts before appointments and check for laboratory, x-ray, and other relevant results.
  • Stamp and date charts, prepare files and clinic forms, mail clinic notices and letters, and handle and distribute clinic mail.
  • Create or obtain medical records and distribute copies to appropriate people; fulfill medical record requests from insurers, patients, or other practices.
  • Schedule, arrive, mark no-shows, cancel, and reschedule patients using computer or paper systems; create cross-booking activities and reschedule patients from canceled or bumped clinic sessions.
  • Prepare incoming medical paperwork for Grid and encounter forms; obtain radiology authorizations and make ancillary appointments.
  • Treat patients in a manner that protects their autonomy, dignity, confidentiality, and rights, and provide non-judgmental, non-discriminatory care that respects patient diversity.
  • Follow safety policies and procedures and provide age-appropriate care to the patient groups regularly served.
  • Adhere to BMC’s RESPECT behavioral standards and protocols for confidential or sensitive information.
  • Perform other duties as needed.

Benefits

  • Medical, dental, vision, and pharmacy benefits
  • Contract increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • Earned time cash out
  • Paid time off
  • Career advancement opportunities
  • Resources to support employee and family wellbeing
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