Medical Assistant - Pulmonary Medicine - SRS San Diego Main - Full-Time - Day Shift - Temporary

Sharp HealthCare•San Diego, CA

About The Position

Represent Sharp Rees-Stealy by providing patients with appointments, information, and operational support for the assigned department. Provide clinical nursing support within the established scope of practice, demonstrating technical expertise and competence, while delivering customer service consistent with Sharp’s Mission and Goals. This temporary position is in Pulmonary Medicine at SRS San Diego Main. The day shift runs from 7:00 AM to 5:30 PM on a 10-hour shift schedule (10/40). Weekend work is required as needed; on-call duty is not required. The hourly pay range is $26.120–$35.100, with a midpoint of $31.340. Actual pay depends on factors including experience, skills, education, internal alignment, and marketplace factors.

Requirements

Certificate of completion of a Medical Assistant program.
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification from the American Heart Association; required.
Proficiency in medication administration.
Typing proficiency of at least 30 words per minute with zero to two errors, with ability to proofread work.

Nice To Haves

One year of Medical Assistant experience in a related clinical area.
Experience with customer service, computers, and phones in an office setting.
Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

Provide direct patient care and perform clinical tasks within the established scope of practice.
Follow universal precautions and infection-control policies and procedures.
Ensure medications are verified by licensed personnel before administration; maintain knowledge of medications and administration techniques.
Listen to patients, collect relevant information, assess urgency, and route concerns to providers as necessary.
Return phone calls according to provider instructions and schedule appointments when needed.
Document information clearly in patient records and departmental logs.
Provide educational materials and individual teaching in partnership with providers.
Participate in clinical projects, quality activities, and maintenance of the department’s quality assurance book or list.
Participate in clinical and technical in-services, customer service training, mock codes, and pharmacy fairs; may precept new Medical Admin Assistants.
Communicate constructively with team members, offer suggestions and solutions, and support activities that enhance quality of care.
Float and assist in other departments and sites as needed; attend departmental meetings and training.
Treat patients, providers, coworkers, and visitors courteously and professionally, and maintain appropriate privacy and confidentiality.
Explain provider delays and offer alternatives to waiting patients; notify providers about no-shows, add-ons, and same-day cancellations.
Maintain appropriate patient comfort, privacy, voice volume, identification, and telephone etiquette.
Prepare and monitor schedules, labels, and reports accurately and on time; provide patients with information about services, classes, forms, and directions.
Maintain supplies, brochures, and exam preparations; report needed repairs or maintenance.
Know emergency response procedures, monitor waiting areas for potential emergencies, and promptly notify a provider or nurse of concerns.
Follow cash receipt procedures for collecting co-payments, securing the cash drawer, and preparing daily deposits; be familiar with patient account and billing information.
Answer and transfer calls according to protocol, take complete and accurate messages, schedule and confirm appointments, and perform other site scheduling tasks.
Accurately arrive patients in the IDX system.
Maintain environmental and equipment safety, report hazards, attend required safety training, and demonstrate knowledge of fire and disaster procedures.
Type accurately at a minimum of 30 words per minute with zero to two errors and proofread work.
Perform other duties as required by the Director, Patient Care Manager, Coordinator, Lead, or Supervisor.