Medical Assistant : Hoag Urgent Care - Monarch Beach

Hoag • Dana Point, CA

6h • $22 - $34

About The Position

The Medical Assistant (MA) maintains a highly professional environment and a collaborative relationship with patients and physicians. The MA supports patient access and flow by performing non-clinical tasks, including pre-authorization processes and serving as a liaison between providers and patients. The MA works with staff to ensure required records are received and testing is completed before appointments or surgery, and provides staff and patients with updates on timing and status that could affect health, testing, or treatment options. The role supports even patient flow and ongoing communication within Hoag and with referring physician offices.

Duties may include scheduling patients for follow-up visits, imaging, and lab work; preparing chart elements; checking vital signs; rooming patients; and assisting with procedures. The MA may be required to start at different locations during the workweek or travel to multiple sites. In Oncology and Specialty Clinics, the MA follows clinic guidelines for handling instruments and equipment used in clinic procedures.

Requirements

• High school graduate or equivalent GED.
• Graduate of a Medical Assistant program or one year of previous medical back-office experience, preferably in an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
• Basic knowledge of medical terminology.
• Current BLS (AHA) certification.
• For Pain Management Center: National Certified Phlebotomy Technician (NCPT) or California-specific CPT I.

Nice To Haves

• Associate or bachelor's degree in a healthcare-related field.
• At least one year of previous medical back-office experience, preferably in an acute healthcare system environment.
• Working knowledge of EPIC or another electronic medical record (EMR) system.
• Qualified bilingual or multilingual candidates.
• Medical Assistant certification.
• CPR certification.
• Current Limited Phlebotomy Certification.

Responsibilities

• Schedule patients, including follow-up office visits, imaging, and lab work.
• Prepare appropriate chart elements.
• Check vital signs and room patients.
• Assist with procedures.
• Support patient access and flow by completing non-clinical tasks, including pre-authorizations and liaison communications between providers and patients.
• Coordinate receipt of proper records and completion of appropriate testing before appointments or surgery dates.
• Update staff and patients on the timing and status of tasks that could affect health, testing, or treatment options.
• Maintain patient flow and communication within Hoag and with referring physician offices.
• Follow clinic guidelines for handling instruments and equipment utilized in Oncology and Specialty Clinic procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED